My X-Lite softphone will remember endpoints and communicate with them directly without going through a proxy by default, after the first connection. The phone has a setting called "Use Outbound Proxy" and I have to set it to "Always", which forces all SIP requests through OpenSER. The polycom may have a similar feature you can set in its configuration.

Douglas Garstang wrote:

I have three OpenSER boxes sitting in between phones and Asterisk. When a call 
is tranfered from one phone to another, the phones will send a REFER message 
directly to Asterisk. Where abouts would I put a record-route() in openser.cfg 
to force the phones to send the REFER through OpenSER?

Would it be after authenticating the registration from the phone? Would it be 
after authenticating an INVITE? I've tried both, and eventhough the SIP packets 
have a record-route with OpenSER's IP address in them, the phones (Polycom's) 
still send the REFER's directly to Asterisk.

Must be missing something here, help appreciated.

Doug.




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