Hi Jeremy,
There seems to be a problem with the phones configuration. The third
party should be set to the BLA AOR(the address of the shared line).
In the trace, the problem is with this Subscribe which never reaches
the presence-bla server because it gets looped.
The correct Subscribe should have the BLA AOR at the R-URI and in TO
header and the phones address in FROM header.
U 75.56.10.117:5060 -> 128.91.3.19:5060
SUBSCRIBE sip:[EMAIL PROTECTED]:5060 SIP/2.0..Via: SIP/2.0/UDP
75.56.10.117
;branch=z9hG4bK7f0a19cB285D501..From: "Helen"
<sip:[EMAIL PROTECTED]>;tag=C
4C66DB5-246677AA..To: <sip:[EMAIL PROTECTED]:5060>..CSeq: 1
SUBSCRIBE..Call
-ID: [EMAIL PROTECTED]:
<sip:[EMAIL PROTECTED]
17>..Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE,
SUBSCRIBE, NO
TIFY, PRACK, UPDATE, REFER..Event: call-info..User-Agent:
PolycomSoundPoint
IP-SPIP_330-UA/2.1.2.0049..Max-Forwards: 70..Expires:
1800..Content-Length:
0....
#
U 128.91.3.19:5060 -> 75.56.10.117:5060
SUBSCRIBE sip:[EMAIL PROTECTED] SIP/2.0..Record-Route:
<sip:128.91.3.19;lr
=on;ftag=C4C66DB5-246677AA>..Via: SIP/2.0/UDP
128.91.3.19;branch=z9hG4bKe65
c.50632aa3.0..Via: SIP/2.0/UDP
75.56.10.117;branch=z9hG4bK7f0a19cB285D501..
From: "Helen" <sip:[EMAIL PROTECTED]>;tag=C4C66DB5-246677AA..To:
<sip:helen
@128.91.3.19:5060>..CSeq: 1 SUBSCRIBE..Call-ID:
[EMAIL PROTECTED]
5.56.10.117..Contact: <sip:[EMAIL PROTECTED]>..Allow: INVITE, ACK,
BYE, CA
NCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE,
REFER..Even
t: call-info..User-Agent:
PolycomSoundPointIP-SPIP_330-UA/2.1.2.0049..Max-F
orwards: 70..Expires: 1800..Content-Length:
0....
#
U 75.56.10.117:5060 -> 128.91.3.19:5060
SIP/2.0 482 Loop Detected..Via: SIP/2.0/UDP
128.91.3.19;branch=z9hG4bKe65c.
50632aa3.0..Via: SIP/2.0/UDP
75.56.10.117;branch=z9hG4bK7f0a19cB285D501..Fr
om: "Helen" <sip:[EMAIL PROTECTED]>;tag=C4C66DB5-246677AA..To:
<sip:[EMAIL PROTECTED]
28.91.3.19:5060>..CSeq: 1 SUBSCRIBE..Call-ID:
[EMAIL PROTECTED]
56.10.117..Contact: <sip:[EMAIL PROTECTED]>..Record-Route:
<sip:128.91.3.1
9;lr=on;ftag=C4C66DB5-246677AA>..Event: call-info..User-Agent:
PolycomSound
PointIP-SPIP_330-UA/2.1.2.0049..Content-Length: 0....
regards,
Anca
Jeremy George wrote:
Hi Anca,
Thanks for the quick reply. I wondered a little about the phones, too.
Alan sent me a note privately, very tactfully reminding me that I'd sent
less phone information than I should have.
The Polycom 650:
bootrom.ld version: 3.2.3.0002
sip version: 2.1.2.0078
The Polycom 330:
bootrom.lod verion: 3.2.3.0021
sip version: 2.1.2.0049
Both phone.cfgs are attached, as well ngrep traces from reboots. I did
two traces, rebooting each phone separately.
Again, I appreciate the help very much. Thanks.
- Jeremy
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