Please attach all logs under the mentioned folders.

Best,
--- 
Shirly Radco 
BI Software Engineer 
Red Hat Israel Ltd.


----- Original Message -----
> From: "Punit Dambiwal" <hypu...@gmail.com>
> To: "Shirly Radco" <sra...@redhat.com>
> Cc: "David van zeebroeck" <da...@analytics.brusselsairport.be>, "Joop" 
> <jvdw...@xs4all.nl>, users@ovirt.org
> Sent: Tuesday, February 3, 2015 8:31:42 AM
> Subject: Re: [ovirt-users] dwh not receiving any data
> 
> Hi Shirly,
> 
> Please find the attached log files...
> 
> On Tue, Feb 3, 2015 at 1:56 PM, Shirly Radco <sra...@redhat.com> wrote:
> 
> > Hi Punit,
> >
> > Please send me first the logs so we can see if this is still the same
> > issue.
> > /var/log/ovirt-engine
> > /var/log/ovirt-engine-dwh
> > /var/log/ovirt-engine-reports
> >
> > Best regards,
> > ---
> > Shirly Radco
> > BI Software Engineer
> > Red Hat Israel Ltd.
> >
> >
> > ----- Original Message -----
> > > From: "Punit Dambiwal" <hypu...@gmail.com>
> > > To: "Shirly Radco" <sra...@redhat.com>
> > > Cc: "David van zeebroeck" <da...@analytics.brusselsairport.be>, "Joop" <
> > jvdw...@xs4all.nl>, users@ovirt.org
> > > Sent: Tuesday, February 3, 2015 5:50:57 AM
> > > Subject: Re: [ovirt-users] dwh not receiving any data
> > >
> > > Hi Shirly,
> > >
> > > It seems resolved but actually not....again after 12 hours it stopped
> > > working...
> > >
> > > [image: Inline image 1]
> > > [image: Inline image 3]
> > >
> > > It stopped working after 5:00 AM....yesterday (2nd Feb) started at
> > evening
> > > 17:00 PM...and stopped today 3rd Feb 5:00 AM....
> > >
> > > [image: Inline image 4]
> > >
> > > Please let me know how i can take the dump of engine and dwh to you....
> > >
> > > Thanks,
> > > Punit
> > >
> > > On Tue, Feb 3, 2015 at 9:34 AM, Punit Dambiwal <hypu...@gmail.com>
> > wrote:
> > >
> > > > Hi,
> > > >
> > > > My issue resolved by remove the dwh and reports and reinstall
> > > > again......also i found that my server time was correct and updated
> > but the
> > > > postgresql time was different form the server time.....above two
> > changes
> > > > made it work...
> > > >
> > > > Thanks,
> > > > punit
> > > >
> > > > On Mon, Feb 2, 2015 at 8:25 PM, Shirly Radco <sra...@redhat.com>
> > wrote:
> > > >
> > > >> Hi,
> > > >>
> > > >> If any of you can send me the engine and ovirt_engine_dwh dump,
> > > >> I will upload them in my development environment and see what is the
> > > >> issue.
> > > >>
> > > >> Best regards,
> > > >> ---
> > > >> Shirly Radco
> > > >> BI Software Engineer
> > > >> Red Hat Israel Ltd.
> > > >>
> > > >>
> > > >> ----- Original Message -----
> > > >> > From: "Shirly Radco" <sra...@redhat.com>
> > > >> > To: "David van zeebroeck" <da...@analytics.brusselsairport.be>
> > > >> > Cc: users@ovirt.org
> > > >> > Sent: Monday, February 2, 2015 1:04:24 PM
> > > >> > Subject: Re: [ovirt-users] dwh not receiving any data
> > > >> >
> > > >> > Hi David,
> > > >> >
> > > >> > Please update me on what you found.
> > > >> >
> > > >> > Best regards,
> > > >> > ---
> > > >> > Shirly Radco
> > > >> > BI Software Engineer
> > > >> > Red Hat Israel Ltd.
> > > >> >
> > > >> >
> > > >> > ----- Original Message -----
> > > >> > > From: "Shirly Radco" <sra...@redhat.com>
> > > >> > > To: "David van zeebroeck" <da...@analytics.brusselsairport.be>
> > > >> > > Cc: users@ovirt.org
> > > >> > > Sent: Sunday, February 1, 2015 11:24:10 AM
> > > >> > > Subject: Re: [ovirt-users] dwh not receiving any data
> > > >> > >
> > > >> > > Hi David,
> > > >> > >
> > > >> > > It means that for some reason user with user_id
> > > >> > > ab932902-cead-4435-a2b6-8b88576feab6
> > > >> > > was not added to users_details_history.
> > > >> > > And this is why the etl can't update the vm_samples_history table
> > on
> > > >> the
> > > >> > > ovirt_engine_history database.
> > > >> > >
> > > >> > > Please check if this user_id ab932902-cead-4435-a2b6-8b88576feab6
> > > >> exists in
> > > >> > > the "dwh_users_history_view" or in the users table in the engine
> > > >> database.
> > > >> > >
> > > >> > > Select * From dwh_users_history_view
> > > >> > > Where user_id = 'ab932902-cead-4435-a2b6-8b88576feab6';
> > > >> > >
> > > >> > > Best regards,
> > > >> > > ---
> > > >> > > Shirly Radco
> > > >> > > BI Software Engineer
> > > >> > > Red Hat Israel Ltd.
> > > >> > >
> > > >> > >
> > > >> > > ----- Original Message -----
> > > >> > > > From: "David van zeebroeck" <da...@analytics.brusselsairport.be
> > >
> > > >> > > > To: users@ovirt.org
> > > >> > > > Sent: Thursday, January 29, 2015 5:10:01 PM
> > > >> > > > Subject: [ovirt-users] dwh not receiving any data
> > > >> > > >
> > > >> > > > hi
> > > >> > > > we are running ovirt 3.5.1 and we are trying to setup the dwh
> > part
> > > >> > > > install and setup appears to run fine but when starting the
> > service
> > > >> we
> > > >> > > > see
> > > >> > > > following error in the log file :
> > > >> > > >
> > > >> > > > 2015-01-29 16:06:26|ETL Service Started
> > > >> > > > Exception in component tJDBCOutput_5
> > > >> > > > org.postgresql.util.PSQLException: ERROR: insert or update on
> > table
> > > >> > > > "vm_samples_history" violates foreign key constraint
> > > >> > > > "vm_samples_history_current_user_id_fkey"
> > > >> > > > Detail: Key
> > > >> (current_user_id)=(ab932902-cead-4435-a2b6-8b88576feab6) is
> > > >> > > > not
> > > >> > > > present in table "users_details_history".
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2062)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1795)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:479)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:367)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:321)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync.tJDBCInput_10Process(StatisticsSync.java:10482)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync$6.run(StatisticsSync.java:17437)
> > > >> > > > Exception in component tJDBCOutput_6
> > > >> > > > org.postgresql.util.PSQLException: ERROR: current transaction is
> > > >> aborted,
> > > >> > > > commands ignored until end of transaction block
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2062)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1795)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:479)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:367)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:321)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync.tJDBCInput_12Process(StatisticsSync.java:12689)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync$7.run(StatisticsSync.java:17483)
> > > >> > > > Exception in component tJDBCOutput_7
> > > >> > > > org.postgresql.util.PSQLException: ERROR: current transaction is
> > > >> aborted,
> > > >> > > > commands ignored until end of transaction block
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2062)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1795)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:479)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:367)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:321)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync.tJDBCInput_18Process(StatisticsSync.java:14806)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync$8.run(StatisticsSync.java:17529)
> > > >> > > > Exception in component tJDBCOutput_4
> > > >> > > > org.postgresql.util.PSQLException: ERROR: current transaction is
> > > >> aborted,
> > > >> > > > commands ignored until end of transaction block
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2062)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1795)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:479)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:367)
> > > >> > > > at
> > > >> > > >
> > > >>
> > org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:321)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync.tJDBCInput_8Process(StatisticsSync.java:7788)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.statisticssync_3_5.StatisticsSync$5.run(StatisticsSync.java:17391)
> > > >> > > > 2015-01-29
> > > >> > > >
> > > >>
> > 16:07:04|kGEf8p|YhA1NE|VVdF7H|OVIRT_ENGINE_DWH|StatisticsSync|Default|6|Java
> > > >> > > > Exception|tJDBCOutput_7|org.postgresql.util.PSQLException:ERROR:
> > > >> current
> > > >> > > > transaction is aborted, commands ignored until end of
> > transaction
> > > >> block|1
> > > >> > > > 2015-01-29
> > > >> > > >
> > > >>
> > 16:07:04|kGEf8p|YhA1NE|VVdF7H|OVIRT_ENGINE_DWH|StatisticsSync|Default|6|Java
> > > >> > > > Exception|tJDBCOutput_5|org.postgresql.util.PSQLException:ERROR:
> > > >> insert
> > > >> > > > or
> > > >> > > > update on table "vm_samples_history" violates foreign key
> > constraint
> > > >> > > > "vm_samples_history_current_user_id_fkey"
> > > >> > > > Detail: Key
> > > >> (current_user_id)=(ab932902-cead-4435-a2b6-8b88576feab6) is
> > > >> > > > not
> > > >> > > > present in table "users_details_history".|1
> > > >> > > > 2015-01-29
> > > >> > > >
> > > >>
> > 16:07:04|kGEf8p|YhA1NE|VVdF7H|OVIRT_ENGINE_DWH|StatisticsSync|Default|6|Java
> > > >> > > > Exception|tJDBCOutput_6|org.postgresql.util.PSQLException:ERROR:
> > > >> current
> > > >> > > > transaction is aborted, commands ignored until end of
> > transaction
> > > >> block|1
> > > >> > > > 2015-01-29
> > > >> > > >
> > > >>
> > 16:07:04|kGEf8p|YhA1NE|VVdF7H|OVIRT_ENGINE_DWH|StatisticsSync|Default|6|Java
> > > >> > > > Exception|tJDBCOutput_4|org.postgresql.util.PSQLException:ERROR:
> > > >> current
> > > >> > > > transaction is aborted, commands ignored until end of
> > transaction
> > > >> block|1
> > > >> > > > Exception in component tRunJob_5
> > > >> > > > java.lang.RuntimeException: Child job running failed
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tRunJob_5Process(SampleRunJobs.java:1598)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tRunJob_6Process(SampleRunJobs.java:1412)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tRunJob_1Process(SampleRunJobs.java:1197)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tRunJob_4Process(SampleRunJobs.java:982)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tJDBCConnection_2Process(SampleRunJobs.java:762)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs.tJDBCConnection_1Process(SampleRunJobs.java:641)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.samplerunjobs_3_5.SampleRunJobs$2.run(SampleRunJobs.java:2560)
> > > >> > > > 2015-01-29
> > > >> > > >
> > > >>
> > 16:07:04|VVdF7H|YhA1NE|XpLXfK|OVIRT_ENGINE_DWH|SampleRunJobs|Default|6|Java
> > > >> > > > Exception|tRunJob_5|java.lang.RuntimeException:Child job running
> > > >> failed|1
> > > >> > > > Exception in component tRunJob_1
> > > >> > > > java.lang.RuntimeException: Child job running failed
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tRunJob_1Process(SampleTimeKeepingJob.java:5941)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCInput_2Process(SampleTimeKeepingJob.java:5707)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCConnection_1Process(SampleTimeKeepingJob.java:4340)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCConnection_2Process(SampleTimeKeepingJob.java:4219)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tRowGenerator_2Process(SampleTimeKeepingJob.java:4092)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCInput_3Process(SampleTimeKeepingJob.java:3505)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCInput_5Process(SampleTimeKeepingJob.java:2877)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCInput_4Process(SampleTimeKeepingJob.java:2191)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob.tJDBCConnection_3Process(SampleTimeKeepingJob.java:1537)
> > > >> > > > at
> > > >> > > >
> > > >>
> > ovirt_engine_dwh.sampletimekeepingjob_3_5.SampleTimeKeepingJob$2.run(SampleTimeKeepingJob.java:9546)
> > > >> > > >
> > > >> > > >
> > > >> > > > _______________________________________________
> > > >> > > > Users mailing list
> > > >> > > > Users@ovirt.org
> > > >> > > > http://lists.ovirt.org/mailman/listinfo/users
> > > >> > > >
> > > >> > > _______________________________________________
> > > >> > > Users mailing list
> > > >> > > Users@ovirt.org
> > > >> > > http://lists.ovirt.org/mailman/listinfo/users
> > > >> > >
> > > >> > _______________________________________________
> > > >> > Users mailing list
> > > >> > Users@ovirt.org
> > > >> > http://lists.ovirt.org/mailman/listinfo/users
> > > >> >
> > > >>
> > > >
> > > >
> > >
> >
> 
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