Please attach the full engine log (at least from the moment you attempted the to delete). Do you have access to the host the VM is running on? The vdsm log is available at /var/log/vdsm/vdsm.log
On Tue, Nov 21, 2017 at 2:17 PM, Arthur Melo <[email protected]> wrote: > engine.log > ------------------ > 2017-11-21 10:15:02,536-02 ERROR [org.ovirt.engine.core.dal. > dbbroker.auditloghandling.AuditLogDirector] (DefaultQuartzScheduler2) > [70cc2ffa-2414-4a00-9e24-6b6378408a9d] EVENT_ID: > USER_REMOVE_SNAPSHOT_FINISHED_FAILURE(357), Correlation ID: > 70cc2ffa-2414-4a00-9e24-6b6378408a9d, Job ID: > ec197072-7c38-42b6-9aef-99635d4ee135, > Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to > delete snapshot '<UNKNOWN>' for VM 'proxy03'. > 2017-11-21 10:15:02,537-02 ERROR > [org.ovirt.engine.core.bll.tasks.CommandCallbacksPoller] > (DefaultQuartzScheduler2) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] Failed > invoking callback end method 'onFailed' for command > 'a84519fe-6b23-4084-84a2-b7964cbcde26' with exception 'null', the > callback is marked for end method retries > 2017-11-21 10:15:12,551-02 ERROR > [org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand] > (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] Ending > command 'org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand' with > failure. > 2017-11-21 10:15:12,555-02 INFO > [org.ovirt.engine.core.utils.transaction.TransactionSupport] > (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] > transaction rolled back > 2017-11-21 10:15:12,567-02 ERROR [org.ovirt.engine.core.dal. > dbbroker.auditloghandling.AuditLogDirector] (DefaultQuartzScheduler5) > [70cc2ffa-2414-4a00-9e24-6b6378408a9d] EVENT_ID: > USER_REMOVE_SNAPSHOT_FINISHED_FAILURE(357), Correlation ID: > 70cc2ffa-2414-4a00-9e24-6b6378408a9d, Job ID: > ec197072-7c38-42b6-9aef-99635d4ee135, > Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to > delete snapshot '<UNKNOWN>' for VM 'proxy03'. > 2017-11-21 10:15:12,567-02 ERROR > [org.ovirt.engine.core.bll.tasks.CommandCallbacksPoller] > (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] Failed > invoking callback end method 'onFailed' for command > 'a84519fe-6b23-4084-84a2-b7964cbcde26' with exception 'null', the > callback is marked for end method retries > 2017-11-21 10:15:22,582-02 ERROR > [org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand] > (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] Ending > command 'org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand' with > failure. > 2017-11-21 10:15:22,585-02 INFO > [org.ovirt.engine.core.utils.transaction.TransactionSupport] > (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] > transaction rolled back > 2017-11-21 10:15:22,599-02 ERROR [org.ovirt.engine.core.dal. > dbbroker.auditloghandling.AuditLogDirector] (DefaultQuartzScheduler10) > [70cc2ffa-2414-4a00-9e24-6b6378408a9d] EVENT_ID: > USER_REMOVE_SNAPSHOT_FINISHED_FAILURE(357), Correlation ID: > 70cc2ffa-2414-4a00-9e24-6b6378408a9d, Job ID: > ec197072-7c38-42b6-9aef-99635d4ee135, > Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to > delete snapshot '<UNKNOWN>' for VM 'proxy03'. > 2017-11-21 10:15:22,600-02 ERROR > [org.ovirt.engine.core.bll.tasks.CommandCallbacksPoller] > (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-6b6378408a9d] Failed > invoking callback end method 'onFailed' for command > 'a84519fe-6b23-4084-84a2-b7964cbcde26' with exception 'null', the > callback is marked for end method retries > ------------------ > > I don't have vdsm log. (I don't know why). > > Atenciosamente, > Arthur Melo > Linux User #302250 > > > 2017-11-21 10:14 GMT-02:00 Benny Zlotnik <[email protected]>: > >> Please attach engine and vdsm logs >> >> On Tue, Nov 21, 2017 at 2:11 PM, Arthur Melo <[email protected]> wrote: >> >>> Can someone help me with this error? >>> >>> >>> Failed to delete snapshot '<UNKNOWN>' for VM 'proxy03'. >>> >>> >>> >>> Atenciosamente, >>> Arthur Melo >>> Linux User #302250 >>> >>> >>> _______________________________________________ >>> Users mailing list >>> [email protected] >>> http://lists.ovirt.org/mailman/listinfo/users >>> >>> >> >
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