That sounds like a bug of some sort. Please open an issue at https://github.com/oVirt/ovirt-web-ui/issues and we'll look into it. Is your VM definitely running (i.e. not suspended) when users first try to connect? I ask because [https://github.com/oVirt/ovirt-web-ui/issues/516] was reported already for that.
Please attach: 1. engine.log from your engine that shows any messages that occur when this happens 2. screenshots of VM Portal showing the error 3. browser console log from VM Portal while this is happening (feel free to scrub host names and such) - F12 > Console Best wishes, Greg On Tue, Dec 18, 2018 at 8:31 AM <[email protected]> wrote: > the version of my engine is 4.2.6 > note : the console run after i shutdown -> run the VM > _______________________________________________ > Users mailing list -- [email protected] > To unsubscribe send an email to [email protected] > Privacy Statement: https://www.ovirt.org/site/privacy-policy/ > oVirt Code of Conduct: > https://www.ovirt.org/community/about/community-guidelines/ > List Archives: > https://lists.ovirt.org/archives/list/[email protected]/message/FWJ5ZWMVNXBD27LIYVD4BXWJYBTBMYPW/ > -- GREG SHEREMETA SENIOR SOFTWARE ENGINEER - TEAM LEAD - RHV UX Red Hat NA <https://www.redhat.com/> [email protected] IRC: gshereme <https://red.ht/sig>
_______________________________________________ Users mailing list -- [email protected] To unsubscribe send an email to [email protected] Privacy Statement: https://www.ovirt.org/site/privacy-policy/ oVirt Code of Conduct: https://www.ovirt.org/community/about/community-guidelines/ List Archives: https://lists.ovirt.org/archives/list/[email protected]/message/FEBSH2LSEXB74NHR27W2S5RGNPBCFHP4/

