In such a case, the disks shouldn't remain locked - sounds like a bug.
This one requires a deeper look.
If you're able to reproduce it again, please open a bug in Bugzilla (
https://bugzilla.redhat.com) with engine and vdsm logs,
so we'll be able to investigate it.


*Regards,*

*Shani Leviim*


On Wed, Feb 3, 2021 at 5:39 PM Giulio Casella <giu...@di.unimi.it> wrote:

> Hi,
> I tried unlock_entity.sh, and it solved the issue. So far so good.
>
> But it's still unclear why disks were locked.
>
> Let me make an hypothesis: in ovirt 4.3 a failure in snapshot removal
> would lead to a snapshot in illegal status. No problem, you can remove
> again and the situation is fixed.
> In ovirt 4.4 a failure in snapshot removal leave the whole disk in
> locked state (maybe a bug?), preventing any further action.
>
> Does it make sense?
>
>
> On 03/02/2021 12:25, Giulio Casella wrote:
> > Hi Shani,
> > no tasks listed in UI, and now "taskcleaner.sh -o" reports no task (just
> > before I gave "taskcleaner.sh -r").
> > But disks are still locked, and "unlock_entity.sh -q -t all -c"
> > (accordingly) reports only two disk's uuid (with their vm's uuid).
> >
> > Time to give a chance to unlock_entity.sh?
> >
> > Regards,
> > gc
> >
> > On 03/02/2021 11:52, Shani Leviim wrote:
> >> Hi Giulio,
> >> Before running unlock_entity.sh, let's try to find if there's any task
> >> in progress.
> >> Is there any hint on the events in the UI?
> >> Or try to run [1]:
> >> ./taskcleaner.sh -o
> >>
> >> Also, you can verify what entities are locked [2]:
> >> ./unlock_entity.sh -q -t all -c
> >>
> >> [1]
> >>
> https://github.com/oVirt/ovirt-engine/blob/master/packaging/setup/dbutils/taskcleaner.sh
> >> <
> https://github.com/oVirt/ovirt-engine/blob/master/packaging/setup/dbutils/taskcleaner.sh
> >
> >> [2]
> >>
> https://github.com/oVirt/ovirt-engine/blob/master/packaging/setup/dbutils/unlock_entity.sh
> >> <
> https://github.com/oVirt/ovirt-engine/blob/master/packaging/setup/dbutils/unlock_entity.sh
> >
> >>
> >> *Regards,
> >> *
> >> *Shani Leviim
> >> *
> >>
> >>
> >> On Wed, Feb 3, 2021 at 10:43 AM Giulio Casella <giu...@di.unimi.it
> >> <mailto:giu...@di.unimi.it>> wrote:
> >>
> >>     Since yesterday I found a couple VMs with locked disk. I don't know
> the
> >>     reason, I suspect some interaction made by our backup system
> (vprotect,
> >>     snapshot based), despite it's working for more than a year.
> >>
> >>     I'd give a chance to unlock_entity.sh script, but it reports:
> >>
> >>     CAUTION, this operation may lead to data corruption and should be
> used
> >>     with care. Please contact support prior to running this command
> >>
> >>     Do you think I should trust? Is it safe? VMs are in production...
> >>
> >>     My manager is 4.4.4.7-1.el8 (CentOS stream 8), hosts are oVirt Node
> >>     4.4.4
> >>
> >>
> >>     TIA,
> >>     Giulio
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