We need full logs (what happened before the snippet you pasted), as
well as vdsm logs from the SPM host, and vdsm logs from the host
running this VM

On Wed, Oct 27, 2021 at 5:04 PM <[email protected]> wrote:
>
> Hello all.
>
> We use vprotect to make snapshot backups of our vm's.
> This VM, let's call it OVIRTVM, has it's disks created as thin.
> A full snapshot is created daily on sunday and the daily ones are incremental.
>
> After the backup vprotect tries to delete the snapshot and almost always 
> fails with the error:
> "Failed to delete snapshot 'vProtect 2021-10-25 22:30:17.641654' for VM 
> 'OVIRTVM'."
>
> From engine.log can't get much more information:
>
> 2021-10-26 22:39:02,510+01 INFO  
> [org.ovirt.engine.core.sso.utils.AuthenticationUtils] (default task-511666) 
> [] User admin@internal successfully logged in with scopes: ovirt-app-api 
> ovirt-ext=token-info:authz-search ovirt-ext=token-info:public-authz-search 
> ovirt-ext=token-info:validate ovirt-ext=token:password-access
> 2021-10-26 22:39:02,558+01 ERROR 
> [org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand] 
> (EE-ManagedThreadFactory-engineScheduled-Thread-15) 
> [666e0f97-8b02-4b1e-80d4-2a640dd28d90] Ending command 
> 'org.ovirt.engine.core.bll.snapshots.RemoveSnapshotCommand' with failure.
> 2021-10-26 22:39:02,595+01 INFO  
> [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default 
> task-511666) [1a9981] Running command: CreateUserSessionCommand internal: 
> false.
> 2021-10-26 22:39:02,630+01 INFO  
> [org.ovirt.engine.core.sso.utils.AuthenticationUtils] (default task-511612) 
> [] User admin@internal successfully logged in with scopes: ovirt-app-api 
> ovirt-ext=token-info:authz-search ovirt-ext=token-info:public-authz-search 
> ovirt-ext=token-info:validate ovirt-ext=token:password-access
> 2021-10-26 22:39:02,674+01 INFO  
> [org.ovirt.engine.core.sso.utils.AuthenticationUtils] (default task-511669) 
> [] User admin@internal successfully logged in with scopes: ovirt-app-api 
> ovirt-ext=token-info:authz-search ovirt-ext=token-info:public-authz-search 
> ovirt-ext=token-info:validate ovirt-ext=token:password-access
> 2021-10-26 22:39:02,729+01 ERROR 
> [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] 
> (EE-ManagedThreadFactory-engineScheduled-Thread-15) 
> [666e0f97-8b02-4b1e-80d4-2a640dd28d90] EVENT_ID: 
> USER_REMOVE_SNAPSHOT_FINISHED_FAILURE(357), Failed to delete snapshot 
> 'vProtect 2021-10-25 22:30:17.641654' for VM 'OVIRTVM'.
> 2021-10-26 22:39:02,739+01 INFO  
> [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default 
> task-511675) [55891f0c] Running command: CreateUserSessionCommand internal: 
> false.
> 2021-10-26 22:39:02,755+01 INFO  
> [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default 
> task-511660) [7895798d] Running command: CreateUserSessionCommand internal: 
> false.
>
> What else should I be looking for?
>
> Thanks in advance!
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