On Thu, May 19, 2022 at 2:25 PM parallax <dd432...@gmail.com> wrote:
>
> hello
>
> Ovirt engine: 4.4.10.6-1.el8
>
> Host: ovirt-node-ng-4.4.10.2-0.20220303.0 (4.18.0-365.el8.x86_64)
>
> can't connect to VM via VNC console in WebUI, an error message appears: 
> Setting VM ticket failed
>
> error in the engine.log:
>
> 2022-05-19 06:57:58,282-04 ERROR 
> [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-3) [13cf96a] 
> Command 'org.ovirt.engine.core.bll.SetVmTicketCommand' failed: 
> EngineException: org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException: 
> VDSGenericException: VDSErrorException: Failed to SetVmTicketVDS, error = 
> General Exception: ('unsupported configuration: VNC password is 12 characters 
> long, only 8 permitted',), code = 100 (Failed with error GeneralException and 
> code 100)
>
> any ideas how to fix it ?

By upgrading to oVirt 4.5, see:
https://bugzilla.redhat.com/show_bug.cgi?id=2042479

>
> thanks!
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