Hi,

I have e-mailed vdsm log to Benny.
Unfortunately, yesterday I deleted engine.log before restarting engine to have 
more shorter log.

Jirka, can you e-mail engine.log and vdsm logs (SPM at the time and the host
running the VM) to Benny?


> On 5 Aug 2022, at 11:42, Jirka Simon <[email protected]> wrote:
> 
> Hi Benny, so we have the same problem last 2 days.
> 
> there are two affected VMs (furtunately not more) and we cant start any 
> snapshot  for these VMS.
> 
> it looks that the snapshot haven't start yet , then to unlock objects 
> (snapshot and disk) shouldn't damage disk (i tried it on both VMS), then i 
> restarted them and VMS run again. I made clone from one of them ant the clone 
> works properly.
> 
> 
> Jirka
> 
> On 8/5/22 10:34, Benny Zlotnik wrote:
>> So based on your logs the lock you are seeing is a memory lock,
>> unlock_entity.sh can't really help with these.
>> Also, the job table is used mainly for presentation so removing an
>> entry from will not help.
>> 
>> Do you have the logs from when this snapshot operation started, you
>> can use the correlation id (28353fa0-5e36-4fe8-8609-e74cd1da6d36) to
>> search? Also, do you have the vdsm logs (SPM at the time and the host
>> running the VM), same correlation id can be used for this as well
>> 
>> The table that's used to coordinate this is command_entities, so in
>> theory removing the entries with this correlation id can help, but I'd
>> like to see what led to this first
>> 
>> On Fri, Aug 5, 2022 at 8:37 AM Andrei Verovski <[email protected]> wrote:
>>> Hi, Benny,
>>> 
>>> I have sent log on your mailbox, its too big to post here on mailing list.
>>> 
>>> Looks like ghost task is still running, anything else need to be removed 
>>> from Postgres DB?
>>> 
>>> BTW, frozen dead snapshot is in invalid state, is there any way to get rid 
>>> of it? I think it's actually exists, but due to invalid state its not 
>>> possible to do anything with it.
>>> 
>>> 
>>> ——
>>> 
>>> Log file still shows zombie task:
>>> 
>>> 2022-08-04 20:57:30,145+03 INFO  
>>> [org.ovirt.engine.core.bll.SerialChildCommandsExecutionCallback] 
>>> (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-24) 
>>> [28353fa0-5e36-4fe8-8609-e74cd1da6d36] Command 'CreateSnapshotForVm' (id: 
>>> '2f8b32d8-fd3c-46c9-90e9-4863d63c0530') waiting on child command id: 
>>> 'ed816f9d-e25c-4b58-8c8f-fd0393abda2f' type:'CreateLiveSnapshotForVm' to 
>>> complete
>>> 2022-08-04 20:57:40,176+03 INFO  
>>> [org.ovirt.engine.core.bll.SerialChildCommandsExecutionCallback] 
>>> (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-85) 
>>> [28353fa0-5e36-4fe8-8609-e74cd1da6d36] Command 'CreateSnapshotForVm' (id: 
>>> '2f8b32d8-fd3c-46c9-90e9-4863d63c0530') waiting on child command id: 
>>> 'ed816f9d-e25c-4b58-8c8f-fd0393abda2f' type:'CreateLiveSnapshotForVm' to 
>>> complete
>>> 2022-08-04 20:57:50,252+03 INFO  
>>> [org.ovirt.engine.core.bll.SerialChildCommandsExecutionCallback] 
>>> (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-66) 
>>> [28353fa0-5e36-4fe8-8609-e74cd1da6d36] Command 'CreateSnapshotForVm' (id: 
>>> '2f8b32d8-fd3c-46c9-90e9-4863d63c0530') waiting on child command id: 
>>> 'ed816f9d-e25c-4b58-8c8f-fd0393abda2f' type:'CreateLiveSnapshotForVm' to 
>>> complete
>>> 
>>> 
>>>> On 4 Aug 2022, at 19:06, Benny Zlotnik <[email protected]> wrote:
>>>> 
>>>> can you share the logs after restarting ovirt-engine?
>>>> 
>>>> On Thu, Aug 4, 2022 at 4:58 PM Andrei Verovski <[email protected]> 
>>>> wrote:
>>>>> Hi,
>>>>> 
>>>>> 
>>>>> Creating snapshot of one of the VM vailed, and zombie tasks was killed 
>>>>> with:
>>>>> 
>>>>> su postgres
>>>>> psql -d engine -U postgres
>>>>> select * from job order by start_time desc;
>>>>> 
>>>>> select DeleteJob('UUID_FROZEN_TASK_ID’);
>>>>> 
>>>>> 
>>>>> However, VM remains in locked state (with lock sign left-below red “DOWN” 
>>>>> arrow in status column of web interface.
>>>>> 
>>>>> I run:
>>>>> /usr/share/ovirt-engine/setup/dbutils/unlock_entity.sh -t all
>>>>> 
>>>>> then rebooted engine VM, still no luck. Can’t do anything with that VM.
>>>>> 
>>>>> Please advise how to fix.
>>>>> Thanks in advance.
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