The "Preview in Firefox" option uses FF's internal PDF viewer plugin which is notoriously bad when it comes to PDF forms. I would suggest avoiding using it, if at all possible. Stick with Adobe Reader...
On Tue, Jul 7, 2015 at 2:11 AM, Atul Kulkarni <[email protected]> wrote: > Hi Mauran, > > In case of "Preview in Firefox" the original template is displayed with > field label names, only the values which are populated (programmatically) > in the template are not visible. > > I have one question based on your earlier response- > Maruan: So the best option would be to have the PDF generated in a way > that it's displayed correctly in 'Preview in Firefox' as well as other > readers. > > Atul: Is it possible to identify and tell the form designer what is > missing/wrong in this pdf template? Is there possibility that something is > missing or that needs to be specially taken care of while filling the PDF > form using pdfbox library? > > As you suggested I'll take it to PDF.js project if it is not the issue > with either template or the way we are filling the pdf. > > Thanks Again, > > Atul > > -----Original Message----- > From: Maruan Sahyoun [mailto:[email protected]] > Sent: Monday, July 06, 2015 1:06 PM > To: [email protected] > Subject: Re: issue- visibility of form field values for a merged pdf > > Hi Atul, > > how was the form filled out? Reason I'm asking is that the original file > is also not s´displayed with an visible field values when opened 'Preview > in Firefox'. After opening and regenerating the PDF in Acrobat the display > is fine. So there is something wrong/missing in the original PDF which > makes the difference. > > So the best option would be to have the PDF generated in a way that it's > displayed correctly in 'Preview in Firefox' as well as other readers. > > Maybe opening an issue with the PDF.js (which is used by Firefox) project > could be an option [https://mozilla.github.io/pdf.js/]. > > BR > Maruan > > > > Am 06.07.2015 um 08:03 schrieb Atul Kulkarni < > [email protected]>: > > > > Hi Maruan, > > > > Thanks for your support and sorry for late reply. > > > > By default it is displaying "Preview in Firefox". > > > > I just tried other available options and found that if we either use > "Use Adobe Reader (default) " or "Use Adobe Acrobat (in Firefox)" option, > pdf is displayed correctly without any data loss. > > > > As by default "Preview in Firefox" option is selected, I feel we still > have issue in the sense that customers have to be explicitly told about > this configuration. Let us know if there is a better way to fix it. > > > > Thanks, > > Atul > > > > -----Original Message----- > > From: Maruan Sahyoun [mailto:[email protected]] > > Sent: Friday, June 26, 2015 1:37 PM > > To: [email protected] > > Subject: Re: issue- visibility of form field values for a merged pdf > > > > Hi, > > > >> Am 26.06.2015 um 09:55 schrieb Atul Kulkarni < > [email protected]>: > >> > >> > >> Hi, > >> > >> I'm not sure how to identify which one is used. Can you help? > >> The file is opened inside the browser > > > > > > in Firefox you can enter about:preferences#applications > <about:preferences%23applications> in the address bar. Scroll down until > you find the entry 'Portable Document Format' which will tell you the > application being used to view the PDF - or in case it's handled by the > builtin viewer will have the entry 'Preview in Firefox'. > > > > BR > > Maruan > > > >> > >> Thanks, > >> Atul > >> > >> -----Original Message----- > >> From: Maruan Sahyoun [mailto:[email protected]] > >> Sent: Friday, June 26, 2015 12:01 PM > >> To: [email protected] > >> Subject: Re: issue- visibility of form field values for a merged pdf > >> > >> > >>> Am 26.06.2015 um 08:26 schrieb Atul Kulkarni < > [email protected]>: > >>> > >>> Hi Maruan, > >>> > >>> One more issue that we are having with merged pdf is, when it is sent > to the browser (as a response) the pdf is displayed properly in IE and > chrome but the firefox doesn't display any of the template fields. > >> > >> are you viewing via Adobe Reader plugin or with the builtin PDF > viewers? Same for all browsers? > >> > >> BR > >> Maruan > >> > >>> > >>> Do you have any suggestion? > >>> > >>> Thanks, > >>> Atul > >>> -----Original Message----- > >>> From: Atul Kulkarni > >>> Sent: Wednesday, June 24, 2015 2:18 PM > >>> To: [email protected] > >>> Subject: RE: issue- visibility of form field values for a merged pdf > >>> > >>> Hi, > >>> > >>> Thanks. I think you are right, I'm getting consistent behavior with > template file closed. I think I was keeping template open to compare the > output result. If we run merge command by keeping template file open it > seems to affect visibility of fields randomly in the output. > >>> > >>> Thanks, > >>> Atul > >>> > >>> -----Original Message----- > >>> From: Maruan Sahyoun [mailto:[email protected]] > >>> Sent: Wednesday, June 24, 2015 11:38 AM > >>> To: [email protected] > >>> Subject: Re: issue- visibility of form field values for a merged pdf > >>> > >>> Hi, > >>> > >>>> Am 24.06.2015 um 03:00 schrieb Atul Kulkarni < > [email protected]>: > >>>> > >>>> Hi, > >>>> > >>>> We are using the custom code but I tested it using the same way you > >>>> mentioned here as well and results are reproducible to me. We have > >>>> to open and close the merged pdf over and again to see the > >>>> problematic behavior. Could you please try merging and opening the > >>>> merged pdf > >>>> (10-15 times) over and again and you should see the field values > >>>> missing. Sequence of steps that I use- > >>>> > >>>> 1. merge > >>>> 2. Open and check > >>>> 3. Go to #1 > >>>> > >>> > >>> I did several times merge, open and check, close and the same again > without any issues. > >>> > >>> If you don't close the document so you do merge, open and check and > the merge again … then fields start to be 'missing'. But that's not an > issue with PDFBox as the document is correctly generated. > >>> > >>> BR > >>> Maruan > >>> > >>> > >>> > >>>> Thanks, > >>>> Atul > >>>> > >>>> -----Original Message----- > >>>> From: Maruan Sahyoun [mailto:[email protected]] > >>>> Sent: Tuesday, June 23, 2015 5:49 PM > >>>> To: [email protected] > >>>> Subject: Re: issue- visibility of form field values for a merged > >>>> pdf > >>>> > >>>> I received the files via private mail and did test them using > >>>> > >>>> java -jar pdfbox-app-1.8.8.jar PDFMerger "w4vt.pdf" "Accord > >>>> Filled.pdf" merged-1.8.8.pdf > >>>> > >>>> and compared the result with the filled form prior to merging and all > form fields are there and visible using Adobe Reader. > >>>> > >>>> How are you merging the documents together? Do you use some custom > code? If yes could you test the command line app as outlined above and let > me know the results? > >>>> > >>>> BR > >>>> Maruan > >>>> > >>>>> Am 22.06.2015 um 09:12 schrieb Maruan Sahyoun < > [email protected]>: > >>>>> > >>>>> if that's not possible you can send them to me via private mail. > >>>>> > >>>>> BR > >>>>> Maruan > >>>>> > >>>>>> Am 21.06.2015 um 10:05 schrieb Atul Kulkarni < > [email protected]>: > >>>>>> > >>>>>> > >>>>>> Thanks Maruan. > >>>>>> I'm confirming legality to put the pdfs in public domain and will > get back to you ASAP. > >>>>>> > >>>>>> -----Original Message----- > >>>>>> From: Maruan Sahyoun [mailto:[email protected]] > >>>>>> Sent: Sunday, June 21, 2015 1:19 PM > >>>>>> To: [email protected] > >>>>>> Subject: Re: issue- visibility of form field values for a merged > >>>>>> pdf > >>>>>> > >>>>>> Hi, > >>>>>> > >>>>>>> Am 21.06.2015 um 09:23 schrieb Atul Kulkarni < > [email protected]>: > >>>>>>> > >>>>>>> Hi, > >>>>>>> > >>>>>>> We are using Apache PDFBox (Version 1.8.9) for merging pdf > >>>>>>> documents and other pdf manipulations. We are facing issue while > >>>>>>> merging pdfs. Simplistically put the issue is as below- > >>>>>>> > >>>>>>> > >>>>>>> 1. Input: PDF1, PDF2. PDF2 is a PDF form with information > filled information. > >>>>>> > >>>>>> would it be possible to upload a sample PDF1 and PDF2 to a public > location? > >>>>>> > >>>>>> BR > >>>>>> Maruan > >>>>>> > >>>>>>> > >>>>>>> 2. Expected Output- A single merged PDF file with PDF2 pages > appended to PDF1. > >>>>>>> > >>>>>>> 3. The issue: PDFs are merged/appended but form information > is not visible. > >>>>>>> > >>>>>>> The visibility of fields is random. I'm using Acrobat Reader XI to > see the merged pdf document. If I open same (merged) document over and > again the number of populated fields I see change. This issue is > reproducible with version 1.8.7 and 1.8.8 as well. If form field values are > read again programmatically, all values are there intact and have correct > value. > >>>>>>> > >>>>>>> We are using org.apache.pdfbox.util.PDFMergerUtility to merge the > pdfs. To no surprise, the issue is also reproducible with > org.apache.pdfbox.PDFMerger as well (because, PDFMerger internally uses > PDFMergerUtility). > >>>>>>> > >>>>>>> Let us know how to fix this issue or anyone has any suggestions to > get around the issue. > >>>>>>> > >>>>>>> Thanks, > >>>>>>> Atul > >>>>>>> > >>>>>>> DISCLAIMER > >>>>>>> ========== > >>>>>>> This e-mail may contain privileged and confidential information > which is the property of Persistent Systems Ltd. It is intended only for > the use of the individual or entity to which it is addressed. If you are > not the intended recipient, you are not authorized to read, retain, copy, > print, distribute or use this message. If you have received this > communication in error, please notify the sender and delete all copies of > this message. Persistent Systems Ltd. does not accept any liability for > virus infected mails. > >>>>>>> > >>>>>> > >>>>>> > >>>>>> ----------------------------------------------------------------- > >>>>>> - > >>>>>> - > >>>>>> - > >>>>>> - To unsubscribe, e-mail: [email protected] > >>>>>> For additional commands, e-mail: [email protected] > >>>>>> > >>>>>> > >>>>>> DISCLAIMER > >>>>>> ========== > >>>>>> This e-mail may contain privileged and confidential information > which is the property of Persistent Systems Ltd. It is intended only for > the use of the individual or entity to which it is addressed. If you are > not the intended recipient, you are not authorized to read, retain, copy, > print, distribute or use this message. If you have received this > communication in error, please notify the sender and delete all copies of > this message. Persistent Systems Ltd. does not accept any liability for > virus infected mails. > >>>>>> > >>>>>> > >>>>>> ----------------------------------------------------------------- > >>>>>> - > >>>>>> - > >>>>>> - > >>>>>> - To unsubscribe, e-mail: [email protected] > >>>>>> For additional commands, e-mail: [email protected] > >>>>>> > >>>>> > >>>>> > >>>>> ------------------------------------------------------------------ > >>>>> - > >>>>> - > >>>>> - To unsubscribe, e-mail: [email protected] > >>>>> For additional commands, e-mail: [email protected] > >>>>> > >>>> > >>>> > >>>> DISCLAIMER > >>>> ========== > >>>> This e-mail may contain privileged and confidential information which > is the property of Persistent Systems Ltd. It is intended only for the use > of the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > >>>> > >>>> > >>>> ------------------------------------------------------------------- > >>>> - > >>>> - To unsubscribe, e-mail: [email protected] > >>>> For additional commands, e-mail: [email protected] > >>>> > >>> > >>> > >>> -------------------------------------------------------------------- > >>> - To unsubscribe, e-mail: [email protected] > >>> For additional commands, e-mail: [email protected] > >>> > >>> > >>> DISCLAIMER > >>> ========== > >>> This e-mail may contain privileged and confidential information which > is the property of Persistent Systems Ltd. It is intended only for the use > of the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > >>> > >>> > >>> -------------------------------------------------------------------- > >>> - To unsubscribe, e-mail: [email protected] > >>> For additional commands, e-mail: [email protected] > >>> > >> > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: [email protected] > >> For additional commands, e-mail: [email protected] > >> > >> > >> DISCLAIMER > >> ========== > >> This e-mail may contain privileged and confidential information which > is the property of Persistent Systems Ltd. It is intended only for the use > of the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > >> > >> > >> --------------------------------------------------------------------- > >> To unsubscribe, e-mail: [email protected] > >> For additional commands, e-mail: [email protected] > >> > > > > > > DISCLAIMER > > ========== > > This e-mail may contain privileged and confidential information which is > the property of Persistent Systems Ltd. It is intended only for the use of > the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > > > > > > --------------------------------------------------------------------- > > To unsubscribe, e-mail: [email protected] > > For additional commands, e-mail: [email protected] > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > > DISCLAIMER > ========== > This e-mail may contain privileged and confidential information which is > the property of Persistent Systems Ltd. It is intended only for the use of > the individual or entity to which it is addressed. If you are not the > intended recipient, you are not authorized to read, retain, copy, print, > distribute or use this message. If you have received this communication in > error, please notify the sender and delete all copies of this message. > Persistent Systems Ltd. does not accept any liability for virus infected > mails. > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > >
