On 1/5/11 2:54 PM, Milos Wimmer wrote:
On Wed, 5 Jan 2011, Chris Hobbs wrote:
I have an odd one. I have one user (out of thousands) that is unable
to see any of his mail any longer in the SOGo web interface. He can
log in
successfully, view his calendar and his address book, but the folder
pane is empty, and the "Get Mail" and "Write" buttons do nothing.
I had one similar case.
The reason of it was user had separating line (in between list of
header lines and message body) moved to top of the window - so no headers
of messages were displayed). Moving separating line down solved it ;-)
Do you see that line?
We've seen that issue as well, but that isn't the problem in this case.
In fact, that's what I fully expected to find when I got the squawk :)
BTW - 'sogo-tool remove' doesn't remove all users data. His preferences
(like a position of the separating line in Mail module) stay in the
database all the time :-(
Good to know - guess I need to go be more aggressive in the mysql
database instead.
Chris
--
Chris Hobbs
Director, Technology
New Haven Unified School District
--
This message was scanned by ESVA and is believed to be clean.
--
[email protected]
https://inverse.ca/sogo/lists
