Dear All,

having been working for a couple of weeks with SOGo, I think it's time to share 
some impressions and thoughts with the community.  This is a long post, you've 
been warned :-)

I'm currently managing a high-availability mail infrastructure for my clients, 
based on MySQL / Postfix / Dovecot / Roundcube.  Since the last year, I've 
tried hard to integrate CalDAV and CardDAV alongside IMAP services.  In this 
search of the "right" product, SOGo shines when compared with the others:

1)  Compared to AtMail, the server part is much more mature and the webmail, 
although not so elegant, is much more configurable and usable in everyday work.

2)  Compared to Zimbra / Zarafa / Bynary / commercial providers, it is less 
resource-hungry and less expensive.

3)  Compared to Roundcube and AtMail, it features an impressive commercial 
support from Inverse and a general user-friendliness the RC team lacks.

When I started submitting feedback from real users to the RC team, sometimes 
offering funding for fixing bugs, most of my issues were simply ignored or 
bashed as trivial.  For example, when I submitted a request for adding 
"download message in .EML" button, I was answered "Just look at the message 
source and save it with the right extension".  Sure dude, I'll be happy to 
teach some hundreds of secretaries spread all along Italy how to look at 
message sources in their Internet Explorer 7.  With SOGo 1.3.5 I was stuck with 
a bug in MySQL authentication:  I got in touch with Ludovic and arranged a 
debug session.  With just 1 hour of paid support, I had my problem resolved -- 
awesome!

That said, are there things that still need to be worked out in SOGo?  Sure, 
and one stands above all:  **native Outlook compatibility**.

After a couple of presentation held with my clients (some small to mid-sized 
companies), I can identify a pattern in their responses:  "yes, the calendar 
and webmail are impressive but we won't adopt it unless it fully supports 
Outlook on Win and Mac".

Now, I am well aware of the efforts Inverse is putting into OpenChange, but:

1)  OpenChange depends on Samba 4, which is still in alpha
2)  OpenChange itself is in alpha
3)  In this list, there was a request for a release timeframe on Jan, 24th and 
no answer
4)  I've subscribed to both products' mailing lists and AFAIK there's not much 
activity going on.  The OpenChange website is almost abandoned.

So, my question to Inverse is:  what is needed in your opinion to make 
OpenChange production-ready in a reasonable timeframe, say a few months?
More developers, financial funding, bug reporting, anything else?

If the shortage is on the developers' side, maybe services like Odesk.com can 
help.  And if there are companies planning to build commercial services upon 
SOGo, maybe Inverse could consider crowdfunding.  My company is ready to 
donate, but I think that should happen within a frame of goals and timelines 
defined by Inverse.

I'm not trying to teach Inverse how to run their business, of course, but I 
suspect there could be a faster advance in development if interested companies 
joined their forces.

That's my proposal.  Thanks to all who had the patience to read until end :-)

Regards,
Corrado Fiore-- 
[email protected]
https://inverse.ca/sogo/lists

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