On 2012-09-25, at 2:50 PM, Dominique wrote: > Hi Francis, > > On 25/09/2012 19:43, Francis Lachapelle wrote: >> Hi Dominique >> >> On 2012-09-25, at 11:08 AM, Dominique wrote: >> >>> Facing a weird one. We just upgraded the server on which our mail server >>> was running from Ubuntu 10.04 to 12.04, and cyrus 2.2 to 2.4. It works, >>> however, Sogo no longer wants to connect to it: >>> >>> Sep 25 16:54:02 sogod [9197]: >>> [ERROR]<0x0x15d4090[NGImap4ConnectionManager]> IMAP4 login failed: >>> host=mail.server.com, user=u...@server.com, pwd=yes >>> url=imaps://user%server....@mail.server.com/ >>> base=(null) >>> base-class=(null)) >>> =<0x0x1621b20[NGImap4Client]: login=u...@server.com(pwd) >>> address=<0x0x1cd97c0[NGInternetSocketAddress]: host=mail.server.com >>> port=993>> >>> >>> In the webmail interface, the account appears but no mail nor folder are >>> displayed. >>> >>> The mail server works and is accessible through different other mail >>> clients: TB, roundcubemail, and answers very nicely to imtest... >>> >>> Any ideas? Are there any cache that needed to be purged on the SOGo side. >>> The sogo configuration did not change during the upgrade process. >> >> Make sure to restart sogod, memcached and imapproxy (if used). > > Sogo restarted, memcached restarted, imapproxy not in use. > No change. Same error. No access to mail. > Any sogo log I can extend more and look at?
Have you kept NGImap4DisableIMAP4Pooling to "YES"? (it's the default value) Sniff the IMAP traffic and look for any error. Francis -- flachape...@inverse.ca :: +1.514.755.3640 :: http://www.inverse.ca Inverse :: Leaders behind SOGo (http://sogo.nu) and PacketFence (http://packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists