I have a problem that only Inbox is not visible for one user.

Oct 31 13:21:59 sogod [1681]: <0x0xb62c3964[NGImap4Client]> ERROR(-[NGImap4Client _processCommandParserException:]): catched IMAP4 parser exception NGImap4ParserException: unexpected char < > expected <(> Oct 31 13:21:59 sogod [1681]: [ERROR] <0x0xb6283264[NGImap4Connection]> could not fetch 43 uids for url: imap://u1kronos@/myserver.mydomain.com/:143/INBOX/

What additional logs could be useful for updating relevant bugs?

Thanks,
Igor





Christian Mack wrote, On 29/10/2012 15:35:
Hello James

On 2012-10-29 12:46, James James wrote:
2012/10/29 Christian Mack <[email protected]>
On 2012-10-26 23:25, James James wrote:
can somebody helps me ? My Sogo server works well but when the the
email
tabs is empty and the server says in sogo.log :
Oct 26 23:18:53 sogod [23052]: |SOGo| request took 0.022063 seconds to
execute
localhost - - [26/Oct/2012:23:18:53 GMT] "POST
/SOGo/so/james/Calendar/alarmslist?browserTime=1351286333
HTTP/1.1" 200
2/0 0.024 - - 0
Oct 26 23:18:56 sogod [23052]: |SOGo| starting method 'GET' on uri
'/SOGo/so/james/Mail/view'
Oct 26 23:18:57 sogod [23052]: [WARN]
<0x0x7fb92211cae8[UIxEnvelopeAddressFormatter]> unexpected envelope
address: <0x0x7fb921eefcc8[NGImap4EnvelopeAddress]:>
Oct 26 23:18:57 sogod [23052]: |SOGo| request took 1.118113 seconds to
execute

We had that one too, but only twice.
It is caused by one (!) email, which can't be processed by SOGo.

In order to fix this, you have to find the email causing this, and
delete it with e.g. thunderbird.
Then SOGo works again as before.

We couldn't provide these emails to the developers, so they couldn't
reproduce it yet.
Perhaps you can, this would definitely help us all :-)

I have created a new user with only one message in the INBOX. With
tcpflow I can see that sogo discussing with the mail server and fetching
the mail but nothing  in the web interface (web-sogo.png).

Please open a bug report about it at
http://www.sogo.nu/bugs


Thanks,
Christian Mack


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