Hmmm, it was useful to me for I have been able to identify during the test that the failure was being caused by how the separator was being used. Due to I am using Dovecot and postfix but chose to use dovecot-pigeonhole instead of cyrus. The logs indicated two main failures:
1. Even though both are using Active directory via LDAP for authentication for SOGO, SOGO is treating authentication from the web differently then how it treats a user logging in from Outlook and using SOGO as the backend to openchange/samba. The sql server folders indicate this too. 2. SOGO is not passing the dovecot data back to Outlook 2012 properly, if at all, when user is authenticated. This folders do not populate using the example in the documentation and when trying to send an email, the debug showed a failure in communication between openchange, SOGO, postfix, and dovecot. From what I have been able to trace back, the failure seems to lie with the SOGO and dovecot transfer. During troubleshooting, using SOGO via the web works great. No issues are indicated, nor are there any issues when testing mail transfer between postfix and dovecot. There are no issues found with individual testing using just dovecot, postfix, and LDAP/AD either, everything works as expected without any issues. When SOGO receives a request from Outlook 2012 via openchange, authentication is successful and no signs of folders not syncing properly. As long as one does not try to send any mail, SAMBA never crashes. If one has not used SOGO to send and receive mail via web, mainly no mail can be created and stored in the INBOX, then SAMBA will perform without any failures. But if there is any mail in the INBOX or a user tries to send mail via OUTLOOK then SAMBA crashes. So yes, the logs were useful for that is what I have been studying while testing. On Thu, Nov 21, 2013 at 7:19 PM, Ludovic Marcotte <[email protected]>wrote: > On 2013-11-20 9:30 PM, Terry Curtis wrote: > >> Here is the data from the failure today. SOGO from the web works >> wonderfully, but Outlook fails every time. >> > What you sent isn't useful. Read: http://www.sogo.nu/nc/support/ > faq/article/how-do-i-debug-sogo.html > > > -- > Ludovic Marcotte > [email protected] :: +1.514.755.3630 :: http://inverse.ca > Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence ( > http://packetfence.org) > > -- > [email protected] > https://inverse.ca/sogo/lists > -- [email protected] https://inverse.ca/sogo/lists
