It’s also worth mentioning that my postgres database is empty, though the base 
schema seems to be present:
sogo=# \d
                      List of relations
 Schema |               Name               |   Type   | Owner 
--------+----------------------------------+----------+-------
 public | sogo_folder_info                 | table    | sogo
 public | sogo_folder_info_c_folder_id_seq | sequence | sogo
 public | sogo_sessions_folder             | table    | sogo
 public | sogo_user_profile                | table    | sogo
(4 rows)

Is that normal due to no user having ever successfully logged in, or is 
something else wrong that may be contributing to my login issue?

Also, I should mention I also tested logging in as the SOGo ldap user via 
ldapwhoami, and it succeeded.

Lastly, everything else in the stack seems to work: Postfix/Dovecot/Sieve 
channel a message correctly when testing via Telnet. It’s non-trivial to test 
too far beyond that, though, and obviously, this is a login issue specific to 
SOGo. I’m sure there’s something simple I’m not considering, but what?


On Feb 25, 2014, at 6:21 PM, Ron Scott-Adams <[email protected]> wrote:

> Hello Christian, thanks for the reply.
> 
> After adding the LDAP clause to my conf and restarting SOGo, I get no further 
> information in sogo.log. For the record, the ACL entry for the SOGo LDAP user 
> follows. It’s identical to the permissions in my functional SOGo 
> implementation, and the DIT is structured the same.
> 
> dn: olcDatabase={1}hdb,cn=config
> changetype: modify
> add: olcAccess
> olcAccess: to dn.subtree="ou=Users,dc=tohuw,dc=net" by 
> dn="uid=sogo,ou=Services,dc=tohuw,dc=net" write
> 
> 
> Ron Scott-Adams
> [email protected]
> “We are stuck with technology when what we really want is just stuff that 
> works.” (Douglas Adams)
> 
> 
> 
> 
> On Feb 25, 2014, at 5:58 AM, Christian Mack <[email protected]> 
> wrote:
> 
>> Hello Ron Scott-Adams
>> 
>> 
>> Am 2014-02-25 03:53, schrieb Ron Scott-Adams:
>>> I'm building a new SOGo install very similar to a current, working one.
>>> I'm experiencing an issue with logging in. There is a single auth source
>>> (ldap). The error is: "SOGoRootPage Login for user 'username' might not
>>> have worked - password policy: 65535  grace: -1  expire: -1  bound: 0"
>>> What can I do to elicit more information?
>>> 
>> < cut >
>> 
>> Your config looks OK.
>> I guess your user doesn't have the privileges needed on your LDAP.
>> 
>> In order to get more debugging information for your LDAP access, add the
>> following to your config:
>>    LDAPDebugEnabled = YES;
>> 
>> 
>> Kind regards,
>> Christian Mack
>> 
>> -- 
>> Christian Mack
>> Abteilung Basisdienste
>> KIM
>> Universität Konstanz
>> -- 
>> [email protected]
>> https://inverse.ca/sogo/lists
> 

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