Hi Ludovic,

On 03 Jun 2014, at 13:42, Ludovic Marcotte <[email protected]> wrote:

> On 2014-06-03, 5:59 AM, Martin Simovic wrote:
>> If I reconfigure the account with this setting emails will show up back 1 
>> month.
> One thing you could look at is if it takes longer than 10 mins for a sogod 
> child process to generate the response. You would see a mention in the logs 
> like "pid XYZ has been hanging in the same request for X mins". It X reaches 
> 10 mins, I'll get killed by the parent process.
> 
> When you tell Outlook to sync all mails, it usually splits its requests in512 
> messages chunks. You could try to overwrite that setting using the 
> SOGoMaximumSyncWindowSize configuration parameter. Set it to 50 and see where 
> you get at - perhaps your IMAP server is too slow or your SOGo server is too 
> slow in processing the IMAP responses and at generating the huge XML blob to 
> return.

I do not see the "pid XYZ has been hanging in the same request” log entry, 
however I have noticed this one:

sogod [4140]: [ERROR] <0x0x7f1480bd55c0[NGImap4Connection]> could not fetch 
18640 uids for url: imap://johndoe@localhost/Archive/ 

When adjusting SOGoMaximumSyncWindowSize = 50 message seems to have 
disappeared, no emails in Outlook though regardless the setting.

Best Regards
Martin.-- 
[email protected]
https://inverse.ca/sogo/lists

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