> from when I last tested Outlook 2013.) How can I tell which device is my 
> phone? (I am fine with deleting the EAS data too for testing, so if 
> anyone can tell me how to do that, it would be appreciated.)

>From what I see in the 'manage-eas listfolders' output it seems that the 
>folders were never synced -> no or empty metadata for syncCache and dateCache

Try the following:

- Remove the EAS account from your device
- Delete EAS data for your mobile
       sogo-tool -v manage-eas resetdevice <userid> <deviceid>
-Recreate the EAS account on your device 
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