Hi there,

we are currently using Zarafa for us and our customers for about 3 years.

In general it was running but I never was happy as there are a few
closed source parts in Zarafa. Not because of the price (it's not
expensive).
The Outlook client often has issues (mostly shared calenders not
showing) after Windows-Updates. Usually you need to wait a few days
until there is a working release available from Zarafa.
Other than that, Users usually never had an issue using Outlook as it
looked like it was connected to Exchange for them expect an additional
Zarafa tab.

There is no carddav support by default, you have to integrate it
yourself with sabre-zarafa, a plugin (not from Zarafa). The
xmpp-Implementation never really worked. It just works if the
lefthandside of your mail is also your xmpp login. The webapp is quiet
slow and (imho) ugly, as they try to rebuild Outlook in the Browser a
little bit...

The updates were usually painless and without issues, but since their
announcement about stopping the outlook client, i think the complete
quality is not the same anymore. Outlook support was the main reason we
were running Zarafa, as most of our customers use Outlook. But since
that decision, we think there are better solutions.

For me the main reasons for SOGo are:

*) if you use MAPI you don't need buggy connectors
*) multiple users from different sources (LDAP, SQL) are easy to
implement if you have to
*) a real, proven IMAP Server can be used (Zarafa has it's own,
feature-less IMAP-Server, we love Dovecot)
*) Thunderbird Plugin seem to work quiet well and can replace outlook in
my opinion
*) easy integrated backup and restore mechanisms
*) great clean webinterface with good features, but not useless things.
*) in the debian repos (mostly, if you don't need openchange)
*) completely free software but there is support from inverse if you need
*) upgrading (seems to be) easy and without issues

We think about not using openchange for these reasons:

*) you have to use the inverse samba package, so no repository package
anymore
*) openchange seems to have still issues and we believe we'll never get
happy to provide "half of an exchange", so we try to convince our
customers to use something that is working ;-) (please correct me if I
am wrong)
*) keep it simple... (imap, card- and caldav is something other clients
can do as well)

What I would love to see in SOGo is an integration of Owncloud in the
Webmail, that would be nice and handy to store/attach files to messages.

Regards Peter
-- 
[email protected]
https://inverse.ca/sogo/lists

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