On Wed, Oct 21, 2015 at 6:13 AM, Dave Fullerton < [email protected]> wrote:
> On 10/20/2015 07:35 PM, Stephen Ingram wrote: > >> On Fri, Oct 2, 2015 at 9:02 AM, Stephen Ingram <[email protected] >> <mailto:[email protected]>> wrote: >> >> On Fri, Oct 2, 2015 at 8:12 AM, Dave Fullerton >> <[email protected] >> <mailto:[email protected]>> wrote: >> >> On 09/30/2015 12:05 PM, Stephen Ingram wrote: >> >> I have one user who is having difficulty getting all events >> to sync to >> his phone. Everything syncs to the calendar on the Mac just >> great, but >> there are missing events on the iPhone. Logs don't seem to >> indicate any >> problems. Im wondering if there is a entry that is causing >> an issue. If >> so will backing up, removing the calendar and restoring with >> sogo-tool >> correct any potential issues with the event formatting? >> >> Steve >> >> >> I have a similar problem. I have not found a solution, but I can >> share what I have found so far: >> >> 1) The problem seems to be limited to iOS devices. I have only >> tried using caldav, but each iOS device that I connect to this >> person's calendar will not pull down the complete calendar. Any >> Android device I connect with caldav-sync works fine. >> >> 2) Like you, I have found nothing in the logs to indicate a >> problem. >> >> 3) I have not been able to trace it to a particular event, I >> think the problem is the number of events rather than the >> content. I can't find an easy way to purge old events. Even if I >> do delete them from thunderbird, they seem to stay in the >> database on SOGo. >> >> 4) I have tried exporting and re-importing with sogo-tool as >> well as exporting to an ics and then importing it to a new >> calendar. Neither was successful. >> >> >> Thanks Dave. I'm glad to see I'm not the only one who has noticed >> this problem. I did find reference to a 25,000 event limit for iOS. >> Although I haven't been able to confirm it, it seemed to help by >> purging some of the older events. And, yes, since sogo-tool won't do >> it, The user had to login to the Web interface and then change the >> filter to all for the list of events. This resulted in a full >> chronological list. Then the oldest events could be deleted in small >> batches (a large group of selected events did not seem to delete >> properly, however, a smaller selected amount, say about two months, >> worked). Interesting that you mention about those events not being >> removed. I didn't check to see that those were gone. I just sort of >> assumed since they didn't appear in the calendar any longer, that >> they were actually removed. >> >> The calendar on the Mac desktop doesn't seem to have any issues and >> includes all events so the code is obviously different. Apple seems >> to tweak the CalDAV code with each release, so I'm guessing this is >> the cause and SOGo is not longer as compatible as it once was with >> iOS. It's particularly troubling as some events in a day will sync >> where others will not. I would report a bug on this, but I don't >> even know where to start due to the lack of telemetry data in the >> logs. If I can find a way to increase the logging data, perhaps that >> will shine a light on the problem. >> >> >> Dave- >> >> I have since requested the same user's calendar to an iPad with same >> version of iOS and it works perfectly. There must be some other app >> causing an issue on the phone, or, perhaps an issue with the phone >> itself. I've also substantially increased logging inside SOGo and still >> don't see any errors. I've also backed up and restored using sogo-tool. >> Nothing seems to work. I'm curious if you were able to find out what is >> wrong in your situation? >> >> Steve >> > > Steve, > No, I never did. I also tried setting up an iPad with the same calendar > and had the same problem of not all items pulling in. The difference was > that it would pull in a *different* set of events, but not all of them. Dave- Were you able to delete some of the older events such that you weren't running into any limit on the iPhone/iPad? Steve -- [email protected] https://inverse.ca/sogo/lists
