On 10/23/2015 09:32 AM, Chris Coleman wrote:
And this tip:
"If you face strange issues from Microsoft Outlook, you might want to remove any data associated with the user from the SOGo server and recreate a Microsoft Outlook profile. To remove any data associated to a user, use the openchange_cleanup.py script distributed with sogo. The script can be found in |/usr/share/doc/sogo/| (|/usr/share/sogo-VERSION/| on |RHEL|). To reset a user, run the script as root: |python openchange_cleanup.py username|. See the usage output for additional options."

Chris . . .

What is meant by "strange issues?"  Can you give examples?

For instance, I'm receiving, "The name cannot be resolved. The requested operation failed because no search criteria were given to the Microsoft Exchange Address Book." -- with errors in '/ocsmanager.log' --

Starting server in PID 1885.
serving on http://127.0.0.1:5000
2015-10-17 07:44:28,313 INFO [openchange.web.auth.NTLMAuthHandler] [worker 0] client did not pass auth cookie 2015-10-17 07:44:28,321 INFO [openchange.web.auth.NTLMAuthHandler] [worker 1] client did not pass auth cookie 2015-10-17 07:44:28,358 INFO [openchange.web.auth.NTLMAuthHandler] [worker 1] acquiring lock /var/cache/ntlmauthhandler/ntlm-127.0.0.1.lock (1885) 2015-10-17 07:44:29,019 INFO [openchange.web.auth.NTLMAuthHandler] [worker 2] acquiring lock /var/cache/ntlmauthhandler/ntlm-127.0.0.1.lock (1885)

Would clearing out any existing data and recreating an Outlook profile benefit my users?

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