Am 19.11.15 um 17:46 schrieb Steve Ankeny:
On 11/19/2015 10:58 AM, Johannes Faber wrote:

Am 19.11.15 um 16:16 schrieb Steve Ankeny:
I know that Firefox 42.x blocks Java, but there's a work around --

https://www.java.com/en/download/help/firefox_java.xml

However, I get the following error when I attempt to login to the SOGo
web interface --

2015-11-15 20:58:01.607 sogod[1829] ERROR(-[NSException(NGMiscellaneous)
initWithFormat:]): missing format!
Nov 15 20:58:01 sogod [1829]: <0x0x7f9f9166bf98[NGImap4Client]>
ERROR(-[NGImap4Client _processUnknownCommandParserException:]): catched
non-IMAP4 parsing exception NGSocketException:  NGActiveSocket is not
open
Nov 15 20:58:01 sogod [1829]: [ERROR]
<0x0x7f9f9138f368[NGImap4ConnectionManager]> IMAP4 login failed:

Before anyone thinks it's an IMAP error, IMAP works correctly in
Thunderbird 38.3.0 with SOGo Connector/Integrator 31.0.2 and Lightning
4.0.3.1, and it works correctly with 'telnet' commands.

Any suggestion beside "rolling back" to an earlier version of Firefox?

Hi Steve,

SOGo runs without problems on Firefox 42.0 here. And without Java.

Why do you think you need Java? SOGo web frontend is
HTML/CSS/JavaScript only.

Firefox does not connect directly to IMAP but connects thru Apache. It
looks like something mangels your login credentials on the way (virus
scanner, adblocker etc.) or the authenciation between Apache/SOGo/IMAP
is not configured right.

Enable debug logging on your IMAP server and look how SOGo tries to
authenticate.

Regards,

Johannes

debugging is enabled, and there are no IMAP errors (except in the SOGo log)

So your imap log says steve can just log in fine WITH SOGo?

If you have Dovecot set auth_verbose and auth_debug to yes.

Have you setup trust between SOGo and your IMAP server or how do you pass credentials to your IMAP server?

as for Java, it's required for "other" applications, and it's disabled
by default in Firefox

there is no virus scanner or adblocker on this interface

I've set both Java plugins to "Never activate" but the problem persists.

You don't need Java for SOGo. Only JavaScript. That are two different things, altought they sound alike.

thx for the quick reply

here are the errors that follow --

2015-11-19 11:30:12.169 sogod[10430]
ERROR(-[NSException(NGMiscellaneous) initWithFormat:]): missing format!
Nov 19 11:30:12 sogod [10430]: <0x0x7f8c3fa9ed58[NGImap4Client]>
ERROR(-[NGImap4Client _processUnknownCommandParserException:]): catched
non-IMAP4 parsing exception NGSocketException: NGActiveSocket is not open
Nov 19 11:30:12 sogod [10430]: [ERROR]
<0x0x7f8c3faad708[NGImap4ConnectionManager]> IMAP4 login failed:
   host=127.0.0.1, user=steve, pwd=yes
   url=imap://[email protected]:443/INBOX/
   base=(null)
   base-class=(null))
   = <0x0x7f8c3fa9ed58[NGImap4Client]: login=steve(pwd)
socket=<NGActiveSocket[0x0x7f8c3f801ab8]: mode=<closed>
address=<0x0x7f8c3f858288[NGInternetSocketAddress]:
host=localhost.smbdomain.com port=46129>>>
Nov 19 11:30:12 sogod [10430]: <0x3F8BB6F8[SOGoMailFolder]:folderINBOX>
renewing imap4 password
Nov 19 11:30:20 sogod [10416]: [WARN]
<0x0x7f8c3f4b6678[WOWatchDogChild]> pid 10430 has been hanging in the
same request for 1 minutes
2015-11-19 11:31:03.593 sogod[10430]
ERROR(-[NSException(NGMiscellaneous) initWithFormat:]): missing format!
Nov 19 11:31:03 sogod [10430]: <0x0x7f8c3fb23668[NGImap4Client]>
ERROR(-[NGImap4Client _processUnknownCommandParserException:]): catched
non-IMAP4 parsing exception NGSocketException: NGActiveSocket is not open
Nov 19 11:31:03 sogod [10430]: [ERROR]
<0x0x7f8c3faad708[NGImap4ConnectionManager]> IMAP4 login failed:

and, it repeats several more times

SOGo can't login with the user name steve. Why? Only your imap log can tell you the details.

as I said earlier, the IMAP mailing system is working fine with
Thunderbird (send/receive, etc.)

I guess nobody doubts that you have a working IMAP setup. But it looks like your authentication setup between Firefox/Apache/SOGo/IMAP does not work.

there is one other error in the SOGo log --

Nov 19 10:13:34 sogod [1866]: 192.168.121.179 "PROPFIND
/SOGo/dav/steve/Calendar/personal/ HTTP/1.1" 401 0/306 0.199 - - 3M
Nov 19 10:13:36 sogod [1866]: 192.168.121.179 "PROPFIND
/SOGo/dav/steve/Calendar/personal/ HTTP/1.1" 401 0/306 0.012 - - 0
Nov 19 10:13:40 sogod [1809]: [ERROR] <0x0x7fc6cc71a428[WOWatchDog]> No
child available to handle incoming request!
Nov 19 10:13:40 sogod [1867]: 192.168.121.179 "OPTIONS
/SOGo/dav/steve/Contacts HTTP/1.1" 401 0/0 0.025 - - 1M
Nov 19 10:13:40 sogod [1809]: [ERROR] <0x0x7fc6cc71a428[WOWatchDog]> No
child available to handle incoming request!
Nov 19 10:13:40 sogod [1867]: 192.168.121.179 "PROPFIND
/SOGo/dav/steve/Mail HTTP/1.1" 401 0/146 0.012 - - 64K
Nov 19 10:13:40 sogod [1809]: [ERROR] <0x0x7fc6cc71a428[WOWatchDog]> No
child available to handle incoming request!
Nov 19 10:13:40 sogod [1867]: 192.168.121.179 "OPTIONS
/SOGo/dav/steve/Calendar HTTP/1.1" 401 0/0 0.017 - - 0
Nov 19 10:13:40 sogod [1809]: [ERROR] <0x0x7fc6cc71a428[WOWatchDog]> No
child available to handle incoming request!

401 means that authentiction fails. CalDAV isn't working either due to authentication problems.

Regards,

Johannes
--
[email protected]
https://inverse.ca/sogo/lists

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