Hello Louis-Philippe, On one of my virtual machine Thunderbird, better Lightning, has a memory leak on my system. After a time Thunderbird uses 600MB till 1GB ram and refreshs the screen often. Thunderbird is unresponsive at this time. Other problem is loosing or taking focus.... I write a email and without doing anything special the main window of Thunderbird takes the focus. Or I read emails at the message window and without doing anything special Thunderbird is in the background.
With each update the the problems will be better. Stefan Am 08.12.2015 um 20:37 schrieb Louis-Philippe: > Hi, > > I want to know if this version (Thunderbird 38.4.0) is better than > 38.2.0 and 38.3.0 with SOGo. > > Do you have some trouble with Thunderbird 38.4.0 ? > > Thanks > > -------- Message transféré -------- > Sujet : [SOGo] Fwd: Your help is needed regarding version 38 issues > Date : Thu, 22 Oct 2015 17:41:19 +0200 > De : André Schild <[email protected]> <mailto:[email protected]> > Répondre à : [email protected] <mailto:[email protected]> > Pour : [email protected] <mailto:[email protected]> > > > > Here the call for helping tracking down 38.3 problems > > > -------- Weitergeleitete Nachricht -------- > Betreff: Your help is needed regarding version 38 issues > Datum: Tue, 20 Oct 2015 10:36:51 -0400 > Von: Wayne Mery (Thunderbird QA) <[email protected]> > <mailto:[email protected]> > An: Thunderbird Enterprise <[email protected]> > <mailto:[email protected]> > > > > Recently, some users encountered significant update problems - mostly > with version 38.3.0, but a few also with prior versions like 38.2.0. > > We need feedback from three groups of users so we can better understand > the specific problems described below. If you fit the description of a > group we thank you in advance for responding with the requested information. > > === > > Group 1 / Problem 1. You have DISABLED or REMOVED the calendar addon. > But during a Thunderbird update you are again prompted about the > calendar addon, or the addon gets reenabled against your wishes. Please > comment in https://bugzilla.mozilla.org/show_bug.cgi?id=1182629 > describing your environment. (And you can skip the rest of this email) > > Group 2 / Problem 2. You have calendar addon ENABLED, and after updating > to version 38.3.0 (or even 38.2.0) much of Thunderbird's UI is > unresponsive or parts of UI are missing. Follow the instructions below > for Problem 2. > > Group 3. You have calendar addon ENABLED and have not yet updated to > version 38.3.0 (check version at Help | Troubleshooting); approximately > 15% of users are not yet updated. Let's assume you might encounter a > problem when you update. So please follow the instructions for Problem 3. > > And, if you have gotten this far you must be a very conscientious > Thunderbird user indeed. We need users like yourself to help test the > quality of new releases of both calendar and Thunderbird updates. If you > might be able to occasionally help with 30 minutes per month please > email the calendar developer [email protected] > <mailto:[email protected]> with your offer > to help. Thanks! > > ------------------------------------------------------------------ > > Problem 2 > > Calendar addon is enabled and Thunderbird UI is a mess or unresponsive ... > > A. Please comment in > https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 and also continue > to B and C below. > * describe your OS and environment (linux and Mac users we especially > want to hear from you) > * whether you were running with admin privileges > * indicate from which Thunderbird version you updated > * state which antivirus software is running, or indicate "none" > > B. If you have a system that updated successfully AND also have another > system that did not (and still have that broken system intact), zip with > the following directories with timestamps preserved: > * > <thunderbird-program-directory>/distribution/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103} > * > <thunderbird-profile-directory>/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103} > Attach to https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 or email > to developer [email protected] <mailto:[email protected]> > > C. We would appreciate additional diagnostic information by attempting > to reproduce the issue using any of these three methods: > * restore from a full backup of your system > * restore a Thunderbird profile *from before the update* (and you are > willing to share your profile data with the developer) > * start with a new, empty Thunderbird profile (so you will not be > affecting your production profile) > > 1a) Restore from your backup, if you are have a backup. Or > 1b) If you are restoring only the profile, or not restoring at all, then > you must install Thunderbird version 38.2.0 from [1]. > 2) If you are willing to share your production Thunderbird profile data, > start Thunderbird and skip to step 3. Otherwise, open Thunderbird with a > new profile [2]. Do not create any mail accounts. > 3) Disable automatic application AND addon updates in > Options|Advanced|Updates > 4) Use "Config Editor" found at Options | Advanced | General and paste > in the name extensions.logging.enabled - set it to true (double click > the preference to change value to true) > 5) Make certain Lightning is enabled and at version 4.0.2. > 6) Manually check for extension updates using addons manager "Check for > Updates", which should update Lightning to 4.0.2.1. Restart and have > that update apply. > 7) Zip up the "pre update" data as described in section B above. > 8) Check for application updates in the About box (aka Help | About), > which will download and install 38.3.0. Restart for that to apply. > 9) Check the add-on manager, verify that Lightning 4.0.3 is installed. > 10) If you see problems: > 10a) Zip up the "post update" data as described in section B above. > 10b) In Tools | Error Console, please find any lines of errors about > updating Thunderbird or addons. Screen shot or copy the text to a > document, and zip for the developer. > 11) If you restart Thunderbird, it should update to Lightning 4.0.3.1 > which will resolve the UI issues. > 12) Turn automatic updates back on at your convenience. > > ** If you have a broken Thunderbird or Lightning send the zip files to > the developer [email protected] <mailto:[email protected]>. > ** If you were *not* able to reproduce the broken condition please email > the developer [email protected] <mailto:[email protected]> and simply state > your OS and results. > > [1] https://archive.mozilla.org/pub/thunderbird/releases/38.2.0/ > [2] https://support.mozilla.org/en-US/kb/using-multiple-profiles > > ------------------------------------------------------------------ > > Problem 3 > > You have not yet updated to 38.3.0 and you have calendar addon ENABLED. > Let's assume you might encounter a problem during update. Before you > update let's change some settings and capture information in case you do > encounter a problem. > > 1) Use "Config Editor" found at Options | Advanced | General and paste > in the name extensions.logging.enabled - set it to true (double click > the preference to change value to true) > 2) In addons manager manually do "Check for Updates". If you are using > Thunderbird 38.2.0 you should have Lightning to 4.0.2.1. If necessary, > restart and have that update apply. > 3) Zip the "pre update" data as described in section B above and save them. > 4) Check for application updates in the About box (aka Help | About), > which will download and install 38.3.0. Restart for that to apply. > 5) Now is when you may see unresponsive buttons/menu, or missing > Thunderbird UI or folder lists as described at > https://bugzilla.mozilla.org/show_bug.cgi?id=1211291 If you do NOT see > problems skip to step 9. > 6a) Zip up the data described in section B above and save as "post > update" data. > 6b) In Tools | Error Console, please find any lines of errors about > updating Thunderbird or addons. Screen shot or copy the text to a > document, and zip for the developer. > 7) Check the add-on manager, verify that Lightning 4.0.3 is installed. > 8) If you restart Thunderbird, it should update to Lightning 4.0.3.1 > which will resolve the UI issues > 9) Turn automatic updates back on > > ** If you have a broken Thunderbird or Lightning send the zip and other > files to the developer [email protected] <mailto:[email protected]>. > _______________________________________________ > tb-enterprise mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/tb-enterprise > > > > > > > > -- > Louis-Philippe Gauthier -- *CaC, Computer and Communication* Inhaber Stefan Klatt End-2-End Senior Network Consultant Triftstrasse 9 60528 Frankfurt Germany USt-IdNr.: DE260461592 Tel.: +49-(0)172-6807809 Tel.: +49-(0)69-67808-900 Fax: +49-(0)69-67808-837 Email: [email protected] Profil: http://www.cac-netzwerk.de/profil
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