hello

Am 16.02.2016 um 17:16 schrieb m.plo...@berlin.de:
> Heya,
> 
> When trying to connect to a SOGo installation with Outlook 2016, these errors
> appear in my log.
> 
> Feb 16 09:38:45 sogod [30243]: [ERROR] <0x0x5633db73fbd8[WOHttpTransaction]>
> client disconnected during delivery of response for
> <WORequest[0x0x5633dba094e8]: method=POST uri=/SOGo/Microsoft-Server-
> ActiveSync?
> Cmd=Sync&User=u...@domain.tld&DeviceId=DEVICEID&DeviceType=WindowsOutlook15
> app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=0): the socket
> was shutdown
> Feb 16 09:38:45 sogod [30243]: localhost "POST /SOGo/Microsoft-Server-
> ActiveSync?
> Cmd=Sync&User=u...@domain.tld&DeviceId=DEVICEID&DeviceType=WindowsOutlook15
> HTTP/1.0" 503 0/16812 303.853 - - 334M
> 
> The connection then fails. SOGo is part of an iRedMail installation, I already
> checked with the developer, but he can't help me with this issue.
> 
> There is a similar case here on the mailing list, but the user was having a
> faulty rewrite rule. That doesn't seem to be the case here. Also, Outlook for
> Android and Outlook for Windows Phone seems to be unaffected and work without
> issues (probably due to a different prtocoll being used)
> 
> Any ideas?
> 

1) Outlook for Android and Outlook for Windows Phone only share the same
name with Outlook 20XX on PCs. They have completely different codebases,
are developed from completely different development teams, which were
not even part of Microsoft, when they wrote those first two.

2) There are no different protocols used, you always seem to use
ActiveSync for synchronizing.
At least that is what your error messages suggest.

3) The error message says, that the connection was closed from the
client, before the complete response could be delivered from SOGo.
That can mean, that the Proxy server closed the connection, but it can
also happen, because Outlook did close the connection or the network did
fail.

Perhaps your sogo.conf parameters for ActiveSync are bogus.
Perhaps your settings for the ProxyPass directive in Apache is bogus.
Perhaps your network is unstable.
Perhaps your Outlook doesn't like something in your setup.

4) Please give us a hint, which version of sogo you use.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung Basisdienste
78457 Konstanz
+49 7531 88-4416

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