Ok, I will try to solve and figure out why it is happening.
But, the folders are listed fine in SOGo Webmail. Also, this folder is showed as a normal folder, with no problems.

Thanks very much for the great help.
Att.

Em 14-04-2016 04:34, [email protected] escreveu:
That happens because INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014 is not an actual folder. It only has subfolders, but it doesn't exist as a folder itself.

Solution: create this folder and it will be fine.



On Thu, Apr 14, 2016 at 01:50 AM, "Thomas Fuehrer" <[email protected]> wrote:

    Hi Emilio,
    the problem is caused by the folder named "INBOX.Caixa de Entrada
    ARQUIVO.Indicadores 2014".  It is flaged as \Noselect. You need to
    find out why.

    S[0x7f478fe48730]: * LIST (\HasChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Encerramento de Atividades"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Ana Maria"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Skype"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Contratos de Frete"
    S[0x7f478fe48730]: * LIST (\Noselect \HasChildren) "."
    "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" <<<<<
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Novembro"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Agosto"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Setembro"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Junho"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Julho"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Dezembro"
    S[0x7f478fe48730]: * LIST (\HasNoChildren) "." "INBOX.Caixa de
    Entrada ARQUIVO.Indicadores 2014.Outubro"


    The imap server doesn't return a x-guid for that folder. Because
    of that sogo is not able to link the subfolders to its parent.
    You can create a new folder and move all subfolders currently
    shown under "INBOX.Caixa de Entrada ARQUIVO.Indicadores 2014" to
    this folder.

    Regards,
    Thomas


    Am Mittwoch, 13. April 2016 23:16 CEST, "Emilio Fonseca"
    ([email protected] <mailto:[email protected]>)
    <[email protected] <mailto:[email protected]>> schrieb:
    Hi Thomas,

    I have attached the log printed.
    Nothing else is printed beyond this.

    I am studying about ping and sync intervals too, it could be the
    problem too.

    Att.
    Em 13-04-2016 18:07, "Thomas Fuehrer" ([email protected]
    <mailto:[email protected]>) escreveu:
    Hi Emílio,


    post the complete response of the first foldersync.


    It could be a problem with the imap-folder-hierarchy.





    Regards,


    Thomas





    *Von:*[email protected] <mailto:[email protected]>
    [mailto:[email protected]] *Im Auftrag von *Emilio Fonseca
    *Gesendet:* Mittwoch, 13. April 2016 21:55
    *An:* [email protected] <mailto:[email protected]>
    *Betreff:* Re: [SOGo] ActiveSync not working for some accounts





    Also, using SOGoDebugRequests = YES, in accounts those
    synchronizes ok, there is a log like this:

    /Apr 13 16:50:33 sogod [25330]: |SOGo| starting method 'POST' on
    uri
    '/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=<[email protected]> 
<mailto:[email protected]>&DeviceId=727265DD841A44D291FAED84EB51EE94&DeviceType=WindowsOutlook15;/

    That log is not shown when I am using one account that doesn't
    synchronizes correctly.




    Em 13-04-2016 15:40, Emilio Fonseca ([email protected]
    <mailto:[email protected]>) escreveu:


        Hello everybody,

        I'm testing sogo and having a problem with some random accounts.
        I am still not sure about what could be the problem but, when
        I configure the account in Outlook 2013, none of the folders
        are shown.

        Looking to the EAS and IMAP log, I noticed that
        SOGoActiveSyncDispatcher sent FolderSync command as a request
        with SyncKey with the value 0.
        So, IMAP answers correctly, listing all foders and the EAS
        response is correct too, showing that will add all folders,
        each one in a command block like this:


              </Add>/


                /<ServerId>mail%2Ff48cf916029de8553e480000a9ec3f89</ServerId>/
                /<ParentId>mail%2Fda6617174435d7551a100000a9ec3f89</ParentId>/
                /   <DisplayName>"FOLDER NAME"</DisplayName>/
                /   <Type>12</Type>/


            /  </Add>/



        I think it is all good till then.
        What happens next let me confused, because there is a POST
        request, as this:

        /Apr 13 10:13:44 sogod [22903]: 201.16.160.1 "POST
        /SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=<[email protected]>
        <mailto:[email protected]>&DeviceId=<DEVICEID>&DeviceType=WindowsOutlook15
        HTTP/1.1" 200 11637/13 2.200 - - 6M/

        But with no response. Nothing else is showed in my EAS and
        IMAP log after this POST request and I don't know why,
        whereas in other accounts the log keeps receiving EAS requests.

        Any help will be appreciated, thank you all for the patience.





--
        Emílio Fonseca

        Development Analyst

        Mav Tecnologia - (31) 3211-7777

        --
        [email protected] <mailto:[email protected]>
        https://inverse.ca/sogo/lists







-- Emílio Fonseca
    Development Analyst
    Mav Tecnologia - (31) 3211-7777
    --
    [email protected] <mailto:[email protected]>
    https://inverse.ca/sogo/lists


    --
    [email protected] <mailto:[email protected]>
    https://inverse.ca/sogo/lists

    --

    Emílio Fonseca
    Development Analyst
    Mav Tecnologia - (31) 3211-7777

    --
    [email protected] <mailto:[email protected]>
    https://inverse.ca/sogo/lists



-- [email protected] <mailto:[email protected]>
    https://inverse.ca/sogo/lists

--
[email protected]
https://inverse.ca/sogo/lists

--

Emílio Fonseca
Development Analyst
Mav Tecnologia - (31) 3211-7777

--
[email protected]
https://inverse.ca/sogo/lists

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