Hi Thank you for you answer and tip I'll try it asap and report back Ciao S.
Il 14 settembre 2017 07:40:48 CEST, Robert Koller <[email protected]> ha scritto: >Hi, > >we observe this problem also. > >We use Win7 64Bit with Firefox 32 & 64 Bit (same error) > >when you forward or answer to a mail the browser tab crashes. > >You see the send acknowledge and then the whole sogo closes. Also the >delete button has no function. > > >The only way to bypass this error is the button "open in new mail >window" then all Buttons and functions are working. > >maybe this little trick help your customer to survive since a patch is >available > > >best regards > >Robert > > >Am 12.09.2017 um 12:15 schrieb Stefano Zamboni ([email protected]): >> >> hi there, sorry to bother you but I had no advices >> >> customer is reporting crashes on w10 64 bit and firefox 64bit too, so >> I definitely need some debug hints to find what's going wrong >> >> @sogo crew: I'd like to have support from you on this one.. >> >> Thank you >> >> S. >> >> >> >> -------- Forwarded Message -------- >> Subject: Sogo webmail UI crashes >> Date: Wed, 3 May 2017 13:55:01 +0200 >> From: Stefano Zamboni <[email protected]> >> To: [email protected] >> >> >> >> Hi all >> >> since a (quite) long time I opened a bug >> (https://sogo.nu/bugs/view.php?id=4098) because a customer of mine is > >> having issues with webmail UI.. >> >> I had almost no support on the BT and I need to debug the problem >'cause >> my customer is asking me for a sogo alternative >> >> first of all: no, I can't say him to use chrome as default browser >> 'cause they already must use both IE and firefox for some custom >apps.. >> adding a third browser is not an option (unfortunately) >> >> the problem doesn't depend on the AV running on the client (tried >> different ones) but is seems related to firefox/w7 pro both 32 bit.. >> there's no way to reproduce the problem on a 64 bit machine. >> >> this is what happen: regardless of open tabs in the browser >(firefox), >> when an user click on "answer" icon or on the "forward" one, the tab >> closes itself with no error.. no error in browser's console, nor in >> sogo's logs (UIDebug enabled) >> >> I saw this bug: https://sogo.nu/bugs/view.php?id=3824 and I'd like to > >> have the opportunity to shutdown all the effects I don't really need >to >> see if it will solve the problem.. >> >> I'm not asking for code, I'm asking for feedback and hints.. once I >> debugged the issue I'll give devs more info to solve it (hopefully) >> >> is there anyone that has this kind of problem? >> >> TIA >> >> ciao >> >> S. >> >> -- >> [email protected] >> https://inverse.ca/sogo/lists > >-- >[email protected] >https://inverse.ca/sogo/lists -- Inviato dal mio dispositivo Android con K-9 Mail. Perdonate la brevità . -- [email protected] https://inverse.ca/sogo/lists
