Is there any chance to report the issue to gmail app team?

Il giorno mer 27 giu 2018 alle ore 17:59 "Thomas Fuehrer" <users@sogo.nu>
ha scritto:

> Hi,
>
> obviously the gmail app has a problem when replying to a "text/plain" mail
> but it works when replying to a "text/html" mail.
>
>
>
> Regards,
>
> Thomas
>
>
>
> *Von:* users-requ...@sogo.nu <users-requ...@sogo.nu> *Im Auftrag von *Ludovic
> Marcotte
> *Gesendet:* Mittwoch, 27. Juni 2018 16:04
> *An:* users@sogo.nu
> *Betreff:* Re: [SOGo] Gmail App and Activesync issues: truncated replies
>
>
>
> Hi,
>
> I've ran some tests this morning and data truncation is done at the
> Android app level.
>
> When the devices issues a SmartReply to SOGo, the MIME content in the EAS
> payload is already truncated. That's what wireshark shows, not SOGo.
>
> Thanks,
>
>
>
> On 2018-06-27 5:43 AM, Riccardo Bicelli (r.bice...@gmail.com) wrote:
>
> I set SOGoEASDebugEnabled = YES and the log says:
>
>
>
> Jun 27 11:32:04 sogod [23088]: 192.XXX.XXX.XXX "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Search&User=r.bicelli%
> 40hiddendomain.com&DeviceId=androidc2284692625&DeviceType=Android
> HTTP/1.1" 200 115/56 0.106 - - 0
>
> Jun 27 11:32:05 sogod [23088]: 192.XXX.XXX.XXX "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=SmartReply&User=r.bicelli%
> 40hiddendomain.com&DeviceId=androidc2284692625&DeviceType=Android
> HTTP/1.1" 200 0/587 1.029 - - 152K
>
> Jun 27 11:32:07 sogod [23088]: 192.XXX.XXX.XXX "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=r.bicelli%
> 40hiddendomain.com&DeviceId=androidc2284692625&DeviceType=Android
> HTTP/1.1" 200 101/225 0.746 - - 0
>
> Jun 27 11:32:07 sogod [23085]: 192.XXX.XXX.XXX "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=r.bicelli%
> 40hiddendomain.com&DeviceId=androidc2284692625&DeviceType=Android
> HTTP/1.1" 200 101/225 0.737 - - 0
>
>       <To xmlns="Email:">&quot;Riccardo Bicelli&quot; &
> lt;r.bice...@hiddendomain.com&gt;</To>
>
>       <From xmlns="Email:">&quot;Riccardo Bicelli&quot; &
> lt;r.bice...@hiddendomain.com&gt;</From>
>
>       <DisplayTo xmlns="Email:">r.bicelli@domainaccount.local</DisplayTo>
>
>       <To xmlns="Email:">&quot;r.bice...@hiddendomain.com&quot; &
> lt;r.bice...@hiddendomain.com&gt;</To>
>
>       <From xmlns="Email:">&quot;Riccardo Bicelli&quot; &
> lt;r.bice...@hiddendomain.com&gt;</From>
>
>       <DisplayTo xmlns="Email:">r.bicelli@domainaccount.local</DisplayTo>
>
> Jun 27 11:32:08 sogod [23085]: 192.XXX.XXX.XXX "POST
> /SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=r.bicelli%
> 40hiddendomain.com&DeviceId=androidc2284692625&DeviceType=Android
> HTTP/1.1" 200 1068/105 1.073 - - 108K
>
>       <To xmlns="Email:">&quot;Riccardo Bicelli&quot; &
> lt;r.bice...@hiddendomain.com&gt;</To>
>
>       <From xmlns="Email:">&quot;Riccardo Bicelli&quot; &
> lt;r.bice...@hiddendomain.com&gt;</From>
>
>       <DisplayTo xmlns="Email:">r.bicelli@domainaccount.local</DisplayTo>
>
>
>
> (I replaced some sensitive data)
>
>
>
> Sent mail from thunderbird:
>
>
>
> To: r.bice...@hiddendomain.com
>
> From: Riccardo Bicelli <r.bice...@hiddendomain.com>
>
> Subject: Hello World
>
> Message-ID: <d07cbd92-d33f-bd75-2205-d0d26fb38...@hiddendomain.com>
>
> Date: Wed, 27 Jun 2018 11:30:41 +0200
>
> User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101
>
>  Thunderbird/52.8.0
>
> MIME-Version: 1.0
>
> Content-Type: text/plain; charset=iso-8859-15; format=flowed
>
> Content-Transfer-Encoding: 7bit
>
> Content-Language: en-US
>
>
>
> Hello World!
>
> (Mail From Thunderbird)
>
>
>
> --
>
> Riccardo Bicelli
>
>
>
> My reply in gmail app is saved in sent items as:
>
>
>
> To: "Riccardo Bicelli" <r.bice...@hiddendomain.com>
>
> In-Reply-To: <d07cbd92-d33f-bd75-2205-d0d26fb38...@hiddendomain.com>
>
> From: "Riccardo Bicelli" <r.bice...@hiddendomain.com>
>
> Message-ID: <2639ff4d-2696-45cb-a1e7-834d4a181...@email.android.com>
>
> Subject: Re: Hello World
>
> Date:  Wed, 27 Jun 2018 09:32:03 +0000
>
> MIME-Version: 1.0
>
> X-Priority: 3
>
> X-Msmail-Priority: Normal
>
> X-Android-Message-Id: <
> 2639ff4d-2696-45cb-a1e7-834d4a181...@email.android.com>
>
> Content-Type: multipart/mixed;
> boundary="----=_=-_OpenGroupware_org_NGMime-23088-1530091925.599720-0------"
>
> Importance: Normal
>
> References: <d07cbd92-d33f-bd75-2205-d0d26fb38...@hiddendomain.com>
>
>
>
> ------=_=-_OpenGroupware_org_NGMime-23088-1530091925.599720-0------
>
> Content-Type: text/html; charset=utf-8
>
> Content-Length: 143
>
> Content-Transfer-Encoding: quoted-printable
>
>
>
> <div dir=3D'auto'>Hello,<Hello World!<br />(Mail From Thunderbird)<br /=
>
> ><br />-- <br />Riccardo Bicelli<br />Dega e Grazioli Srl<br /><br />
>
>
>
> ------=_=-_OpenGroupware_org_NGMime-23088-1530091925.599720-0--------
>
>
>
> I replied with other two lines of text, Saying:
>
>
>
> Hello,
>
> this is my reply
>
>
>
> Gmail App behave like this on every phone in my company (Huawei P10 Lite,
> Huawei P20 and Mate 10).
>
>
>
> Outlook App seems to work fine.
>
>
>
>
>
> Il giorno mar 26 giu 2018 alle ore 20:44 Thomas Führer <users@sogo.nu> ha
> scritto:
>
> Hi Riccardo,
> can you test with SOGoEASDebugEnabled = YES to see what the Gmail app is
> sending to sogo while replying.
>
> Regards, Thomas
>
>
>
> ---- Riccardo Bicelli schrieb ----
>
> Hello,
>
> I'm struggling with activesync: in gmail app if I reply to a mail the
> reply is truncated or blank.
>
>
>
> Content-Type header varies according to app used.
>
>
>
> If I send with gmail app relevant headers are:
>
> Content-Type: multipart/mixed; 
> boundary="----=_=-_OpenGroupware_org_NGMime-25525-1529999290.004214-0------"
>
> If I send using Outlook app
>
> Content-Type: multipart/alternative;
>
>        boundary="----=_Part_8518_1954500760.1529999107480"
>
>
>
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists
>
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> users@sogo.nu
> https://inverse.ca/sogo/lists
>
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists
>
>
>
> --
>
> Ludovic Marcotte
>
> lmarco...@inverse.ca  ::  +1.514.755.3630  ::  https://inverse.ca
>
> Inverse inc. :: Leaders behind SOGo (https://sogo.nu), PacketFence 
> (https://packetfence.org) and Fingerbank (https://fingerbank.org)
>
> --
> users@sogo.nu
> https://inverse.ca/sogo/lists
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> users@sogo.nu
> https://inverse.ca/sogo/lists
>
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