Hi!
Regarding " <CollectionId xmlns="AirSync:">0</CollectionId>") I think this is a 
fault/bug of the Outlook mobile app.
-> 0 is not a valid CollecitonId for sogo and results in the "Mailbox doesn't 
exists: (null).
As a "fix/workaround" we could search all folders when CollectionId=0, similar 
when there is no CollectionId specified.

Regarding no-result search with gmail app) I think you can do no other things 
then debugging further on the system
.> e.g what do you get from:  UID SORT (REVERSE ARRIVAL) UTF-8 (NOT DELETED OR 
(SUBJECT "citri") (FROM "citri"))

Regards,
Thomas

Am Montag, November 19, 2018 12:38 CET, "Riccardo Bicelli" 
([email protected]) <[email protected]> schrieb:
 Hello!CollectionID is unmasked, doing another search with outlook mobile app: 
<Search xmlns="Search:"> <Store>  <Name>Mailbox</Name>  <Query>   <And>    
<Class xmlns="AirSync:">Email</Class>    <CollectionId 
xmlns="AirSync:">0</CollectionId>    <FreeText>citri</FreeText>   </And>  
</Query>  <Options>   <BodyPreference xmlns="AirSyncBase:">    <Type>2</Type>   
 <TruncationSize>1048576</TruncationSize>   </BodyPreference>   
<RightsManagementSupport xmlns="RightsManagement:">1</RightsManagementSupport>  
 <RebuildResults/>   <DeepTraversal/>   <Range>0-49</Range>  </Options> 
</Store></Search> Same search, same no results but with gmail App: <Search 
xmlns="Search:"> <Store>  <Name>Mailbox</Name>  <Query>   <And>    <Class 
xmlns="AirSync:">Email</Class>    <FreeText>citri</FreeText>   </And>  </Query> 
 <Options>   <RebuildResults/>   <DeepTraversal/>   <Range>0-9</Range>   
<BodyPreference xmlns="AirSyncBase:">    <Type>2</Type>    
<TruncationSize>20000</TruncationSize>   </BodyPreference>  </Options> 
</Store></Search>   Doing a Search on another working system in gmail app: 
<Search xmlns="Search:"> <Store>  <Name>Mailbox</Name>  <Query>   <And>    
<Class xmlns="AirSync:">Email</Class>    <FreeText>arub</FreeText>   </And>  
</Query>  <Options>   <RebuildResults/>   <DeepTraversal/>   <Range>0-9</Range> 
  <BodyPreference xmlns="AirSyncBase:">    <Type>2</Type>    
<TruncationSize>20000</TruncationSize>   </BodyPreference>  </Options> 
</Store></Search>   Il giorno lun 19 nov 2018 alle ore 12:06 Thomas Führer 
<[email protected]> ha scritto:Hi Riccardo,
scroll down the mail ...

 <Search xmlns="Search:"> <Store>  <Name>Mailbox</Name>  <Query>   <And>    
<Class xmlns="AirSync:">Email</Class>    <CollectionId 
xmlns="AirSync:">0</CollectionId>    <FreeText>pierfau</FreeText>
...
...
 Is the 0 a value you changed (masked)?. As far I understand the search request 
can have NO CollectionId then all folders need to be searched. If ColectionId 
IS included then just this folder will be searched. If 0 is the real value we 
need to understand where it come from ...

Thomas

Am Sonntag, November 18, 2018 16:56 CET, "Riccardo Bicelli" 
([email protected]) <[email protected]> schrieb:
 Hello, where is located ColectionID value? Cannot see it neither in logs nor 
with sogo-tool command.Thanks. Riccardo  Il giorno dom 18 nov 2018 alle ore 
14:08 Thomas Führer <[email protected]> ha scritto:
Do you find the value of CollectionID (if included) in the search request in 
the listfolders output?
Thanks

---- Riccardo Bicelli schrieb ----
 Hello,on working installation: Folder Key: 
androidc1284692624+folder4fb4160c46a9685bcb450000ad0ad2a2   Folder Name: Drafts 
Folder Key: androidc1284692624+folder7198e31072a9685b9a460000ad0ad2a2   Folder 
Name: Sent Folder Key: 
androidc1284692624+folder9ded6f04b6a4685b8e3d0000ad0ad2a2   Folder Name: INBOX 
Folder Key: androidc1284692624+foldera606eb242da9685b8e450000ad0ad2a2   Folder 
Name: Archive Folder Key: 
androidc1284692624+folderf22ef812daaa685bcd490000ad0ad2a2   Folder Name: Trash 
Folder Key: androidc1284692624+folderJunk   Folder Name: Junk Folder Key: 
androidc1284692624+folderPublic   Folder Name: Public Folder Key: 
androidc1284692624+vcard/personal   Folder Name: Rubrica personale Folder Key: 
androidc1284692624+vevent/personal   Folder Name: Calendario personale Folder 
Key: androidc1284692624+vtodo/personal   Folder Name: Calendario personale On 
non-working installation: Folder Key: 
9EFD993C7C1E8054+folder03967a0b4307ec5b27050000c343691f   Folder Name: 
Archives/2015/Ricevuti Folder Key: 
9EFD993C7C1E8054+folder055717082707ec5b6b040000c343691f   Folder Name: 
Archives/2010 Folder Key: 
9EFD993C7C1E8054+folder0a15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder0b15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder1015331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder10b711022c07ec5b96040000c343691f   Folder Name: 
Archives/2011/Inviati Folder Key: 
9EFD993C7C1E8054+folder1715331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder192c48263207ec5bbd040000c343691f   Folder Name: 
Archives/2012/Ricevuti Folder Key: 
9EFD993C7C1E8054+folder1fb409193a07ec5bed040000c343691f   Folder Name: 
Archives/2013/Inviati Folder Key: 
9EFD993C7C1E8054+folder2515331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/Licensing Folder Key: 
9EFD993C7C1E8054+folder29e08d2e4fa9da5ba96d00004ca6fcd2   Folder Name: Bozze 
Folder Key: 9EFD993C7C1E8054+folder2ece0e0b64a8a75adf0200004ca6fcd2   Folder 
Name: Sysadmin Folder Key: 
9EFD993C7C1E8054+folder3d15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/Registrazioni Folder Key: 
9EFD993C7C1E8054+folder3f15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/Registrazioni/Domini Folder Key: 
9EFD993C7C1E8054+folder434d331db18c6859b34800004ca6fcd2   Folder Name: Trash 
Folder Key: 9EFD993C7C1E8054+folder4415331db18c6859b34800004ca6fcd2   Folder 
Name: INBOX/Registrazioni/PEC Folder Key: 
9EFD993C7C1E8054+folder4467230b2707ec5b6d040000c343691f   Folder Name: 
Archives/2010/Ricevuti Folder Key: 
9EFD993C7C1E8054+folder46d76f16b43a675a350200004ca6fcd2   Folder Name: 
Templates Folder Key: 9EFD993C7C1E8054+folder4e8b4f384707ec5b2d050000c343691f   
Folder Name: Archives/2015/Inviati Folder Key: 
9EFD993C7C1E8054+folder50d0fc0c948b6859894700004ca6fcd2   Folder Name: INBOX 
Folder Key: 9EFD993C7C1E8054+folder51d0fc0c948b6859894700004ca6fcd2   Folder 
Name: Archives Folder Key: 
9EFD993C7C1E8054+folder5215331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder5315331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder5915331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder5a15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder5d15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/2009-06 - Gestore Promozioni Folder Key: 
9EFD993C7C1E8054+folder60cccd2cb3a0605a3d6b00004ca6fcd2   Folder Name: 
Archives/2018 Folder Key: 
9EFD993C7C1E8054+folder6115331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/2009-07 - Varie Folder Key: 
9EFD993C7C1E8054+folder6315331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/2009-08 - Varie Folder Key: 
9EFD993C7C1E8054+folder6615331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Analisi Folder Key: 
9EFD993C7C1E8054+folder6715331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Confermato Folder Key: 
9EFD993C7C1E8054+folder6a15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Fatture Folder Key: 
9EFD993C7C1E8054+folder6b7c622c3207ec5bc0040000c343691f   Folder Name: 
Archives/2012/Inviati Folder Key: 
9EFD993C7C1E8054+folder6d15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Offerte Parcheggiate Folder Key: 
9EFD993C7C1E8054+folder6f15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Ordini Folder Key: 
9EFD993C7C1E8054+folder7215331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED]/Segnalazioni Folder Key: 
9EFD993C7C1E8054+folder72d0fc0c948b6859894700004ca6fcd2   Folder Name: Drafts 
Folder Key: 9EFD993C7C1E8054+folder79d698372b07ec5b93040000c343691f   Folder 
Name: Archives/2011/Ricevuti Folder Key: 
9EFD993C7C1E8054+folder7cf7412ff8d5ea5b285a0000c343691f   Folder Name: 
Archives/2014 Folder Key: 
9EFD993C7C1E8054+folder7d15331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder8315331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/[MASKED]/[MASKED] Folder Key: 
9EFD993C7C1E8054+folder8715331db18c6859b34800004ca6fcd2   Folder Name: Junk 
Folder Key: 9EFD993C7C1E8054+folder9415331db18c6859b34800004ca6fcd2   Folder 
Name: Sent Folder Key: 9EFD993C7C1E8054+folderab63cd123a07ec5bea040000c343691f  
 Folder Name: Archives/2013/Ricevuti Folder Key: 
9EFD993C7C1E8054+folderaf4c811fef16db5bef0f0000c343691f   Folder Name: Posta 
eliminata Folder Key: 9EFD993C7C1E8054+folderb0022c1afa94065b890500004ca6fcd2   
Folder Name: Archives/2012 Folder Key: 
9EFD993C7C1E8054+folderb82317112707ec5b71040000c343691f   Folder Name: 
Archives/2010/Inviati Folder Key: 
9EFD993C7C1E8054+folderbc041912f205ec5bf57f0000c343691f   Folder Name: 
Archives/2009/Inviati Folder Key: 
9EFD993C7C1E8054+folderbc69942b9f93ea5b323f0000c343691f   Folder Name: 
Archives/2011 Folder Key: 
9EFD993C7C1E8054+folderbd8f861d3ea579596b2800004ca6fcd2   Folder Name: 
INBOX/[MASKED] Folder Key: 
9EFD993C7C1E8054+folderce55a42a6dd0ea5b404f0000c343691f   Folder Name: 
Archives/2009 Folder Key: 
9EFD993C7C1E8054+foldercf55a42a6dd0ea5b404f0000c343691f   Folder Name: 
Archives/2013 Folder Key: 
9EFD993C7C1E8054+folderd0bb6b0b2775b45bca5e00004ca6fcd2   Folder Name: Spam 
Train Folder Key: 9EFD993C7C1E8054+foldere512ae268d97f1593c4d00004ca6fcd2   
Folder Name: Archives/2017 Folder Key: 
9EFD993C7C1E8054+foldere8c4b33483ab435a9c2100004ca6fcd2   Folder Name: 
Archives/2016 Folder Key: 
9EFD993C7C1E8054+foldere914331db18c6859b34800004ca6fcd2   Folder Name: 
INBOX/Accounts Folder Key: 
9EFD993C7C1E8054+foldere93027013f07ec5b0d050000c343691f   Folder Name: 
Archives/2014/Inviati Folder Key: 
9EFD993C7C1E8054+folderf0eea7363e07ec5b0a050000c343691f   Folder Name: 
Archives/2014/Ricevuti Folder Key: 
9EFD993C7C1E8054+folderf17671372a00ec5b05730000c343691f   Folder Name: Trash/In 
Arrivo Folder Key: 9EFD993C7C1E8054+folderf414331db18c6859b34800004ca6fcd2   
Folder Name: INBOX/Dell Folder Key: 
9EFD993C7C1E8054+folderf55341084307ec5b25050000c343691f   Folder Name: 
Archives/2015 Folder Key: 
9EFD993C7C1E8054+folderf62f2c35f105ec5bf27f0000c343691f   Folder Name: 
Archives/2009/Ricevuti Folder Key: 9EFD993C7C1E8054+folderPublic   Folder Name: 
Public Folder Key: 9EFD993C7C1E8054+vcard/personal   Folder Name: Rubrica 
personale Folder Key: 9EFD993C7C1E8054+vevent/personal   Folder Name: 
Calendario personale Folder Key: 9EFD993C7C1E8054+vtodo/personal   Folder Name: 
Calendario personale Thanks Il giorno sab 17 nov 2018 alle ore 21:56 Thomas 
Führer <[email protected]> ha scritto:
Hi,
please show the output of  sogo-tool.. listfolders.
The value of the attribute CollectionID in the search request is translated to 
the imap folder with what is shown by listfolders.
Regards, Thomas

---- Riccardo Bicelli schrieb ----
 I tried and everything seems ok: telnet localhost 143Trying ::1...Connected to 
localhost.Escape character is '^]'.* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR 
LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.a 
login user passa OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID 
ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS 
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN 
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT 
SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE QUOTA ACL 
RIGHTS=texk] Logged in1 select INBOX* FLAGS (\Answered \Flagged \Deleted \Seen 
\Draft $Forwarded Forwarded receipt-handled $label1 $label2 $label4 rispondere 
$MDNSent $label5 $label3 NonJunk JUNK $has_cal)* OK [PERMANENTFLAGS (\Answered 
\Flagged \Deleted \Seen \Draft $Forwarded Forwarded receipt-handled $label1 
$label2 $label4 rispondere $MDNSent $label5 $label3 NonJunk JUNK $has_cal \*)] 
Flags permitted.* 8113 EXISTS* 0 RECENT* OK [UNSEEN 8099] First unseen.* OK 
[UIDVALIDITY 1500023700] UIDs valid* OK [UIDNEXT 19035] Predicted next UID* OK 
[HIGHESTMODSEQ 21050] Highest1 OK [READ-WRITE] Select completed (0.001 secs).1 
UID SORT (REVERSE ARRIVAL) UTF-8 (NOT DELETED OR (SUBJECT "server") (FROM 
"pierf"))* SORT 18995 18341 18283 18280 18252 18176 18165 18164 18159 18127 
18091 18076 18075 18074 18055 18054 18037 18035 18010 18008 17984 17949 17937 
17936 17904 17873 17872 17870 17868 17860 17832 17828 17827 17778 17759 17746 
17680 17678 17677 17676 17583 17519 17497 17288 17287 17248 17247 17227 17070 
17001 16974 16842 16841 16682 16614 16596 16590 16586 16558 16499 16444 16442 
16440 16434 16397 16331 16330 16329 16307 16303 16302 16301 16300 16299 16292 
16289 16288 16287 16252 16226 16215 16212 16197 16193 16184 16121 16018 15977 
15978 15684 15682 15678 15675 15662 15661 15646 15630 15616 15615 15612 15610 
15598 15586 15570 15567 15565 15564 15563 15562 15561 15482 15481 15469 15468 
15436 15435 15416 15413 15412 15410 15365 15364 15361 15321 15315 15314 15309 
15304 15276 15275 15274 15273 15265 15256 15254 15252 15247 15246 15245 15237 
15236 15235 15233 15232 15230 15229 15228 15225 15218 15217 15182 15153 15120 
15119 15118 15117 15068 15028 15027 14975 14970 14964 14961 14954 14953 14949 
14939 14935 14934 14921 14920 14919 14918 14915 14913 14912 14909 14893 14892 
14826 14825 14824 14823 14774 14752 14707 14698 14682 14671 14657 14651 14650 
14642 14641 14640 14639 14633 14632 14629 14628 14623 14617 14615 14608 14590 
14589 14588 14550 14549 14548 14542 14522 14488 14472 14467 14466 14465 14463 
14458 14447 14430 14429 14412 14411 14410 14409 14405 14404 14401 14397 14395 
14394 14386 14382 14380 14378 14374 14342 14341 14340 14323 14320 14319 14318 
14315 14314 14313 14312 14311 14297 14296 14286 14284 14282 14279 14242 14200 
14164 14165 14153 14150 14149 14141 14135 14072 14056 13988 13972 13948 13897 
13856 13827 13656 13654 13649 13648 13633 13625 13608 13601 13582 13535 13511 
13415 13386 13375 13365 13345 13342 13321 13319 13317 13310 13287 13238 13173 
13132 13095 13050 13022 13016 12954 12925 12903 12875 12802 12794 12780 12771 
12770 12759 12752 12749 12745 12730 12723 12700 12699 12677 12675 12629 12625 
12586 12582 12581 12427 12401 12391 12339 12338 12287 12243 12227 12179 12178 
12112 12111 12110 12069 12063 12044 12000 11938 11935 11931 11925 11924 11899 
11882 11778 11763 11702 11696 11585 11581 11579 11551 11487 11475 11438 11398 
11397 11378 11298 11274 11247 11141 11111 11107 11067 11020 11019 10874 10796 
10670 10669 10583 10581 10574 10440 10392 10381 10358 10308 10242 10235 10180 
10068 10067 9935 9933 9923 9908 9907 9905 9883 9713 9712 9465 9446 9440 9390 
9355 9328 9277 9270 9239 9143 9142 9104 9083 9082 8955 8886 8883 8875 8863 8850 
8805 8804 8803 8802 8801 8799 8798 8797 8796 8795 8756 8755 8719 8715 8688 8663 
8661 8659 8658 8606 8605 8585 8543 8539 8525 8523 8522 8520 8519 8467 8464 8443 
8438 8435 8434 8421 8407 8398 8389 8385 8381 8303 8253 8250 8195 8192 8073 8061 
8047 7974 7932 7931 7882 7800 7757 7722 7716 7692 76721 OK Sort completed 
(0.103 secs). I tried also moving sogo to a CentOS 7.5 machine and the problem 
persists. Thanks Il giorno sab 17 nov 2018 alle ore 09:57 Thomas Führer 
<[email protected]> ha scritto:Hi Riccardo,
strange that there is no "UID SEARCH" in you log. You could try  following 
commads and compare working with non-working env.

telnet localhost 143
Trying ::1...
Connected to localhost.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE 
STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
1 login <user> <pwd>

1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT 
SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND 
URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED 
I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH 
LIST-STATUS SPECIAL-USE BINARY MOVE QUOTA ACL RIGHTS=texk] Logged in

1 select inbox

* FLAGS (\Answered \Flagged \Deleted \Seen \Draft $Forwarded)
* OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft $Forwarded \*)] 
Flags permitted.
* 23 EXISTS
* 0 RECENT
* OK [UIDVALIDITY 1509265452] UIDs valid
* OK [UIDNEXT 2147] Predicted next UID
* OK [HIGHESTMODSEQ 5864] Highest
1 OK [READ-WRITE] Select completed (0.000 secs).



1 UID SORT (REVERSE ARRIVAL) UTF-8 (NOT DELETED OR (SUBJECT "<search string>") 
(FROM "<search string>"))

* SORT 2146 2145 2140 2126 2124 2115 2097  <<<< UIDs of mails containing the 
search string
1 OK Sort completed (0.000 secs).


1 capability
* CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT 
SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND 
URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED 
I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH 
LIST-STATUS SPECIAL-USE BINARY MOVE QUOTA ACL RIGHTS=texk
1 OK Capability completed.




Regards,
Thomas
Am Samstag, November 17, 2018 00:52 CET, "Riccardo Bicelli" 
([email protected]) <[email protected]> schrieb:
 Hi,searching in Web UI is fine, below a transcript of IMAP session of web ui 
search: S[0x55c6babe5078]: 2 OK Capability completed.S[0x55c6babe5078]: * ID 
("name" "Dovecot")S[0x55c6babe5078]: 3 OK ID completed.S[0x55c6babe5078]: * 
NAMESPACE (("" "/")) (("shared/DOMAIN/" "/")) (("Public/" 
"/"))S[0x55c6babe5078]: 4 OK Namespace completed.S[0x55c6babe5078]: * LIST 
(\Noselect) "/" ""S[0x55c6babe5078]: 5 OK List completed.[And session goes 
on...] Searching with Activesync (sogo 4.0.4.20181114-1.centos6 on CentOS 6.9): 
S[0x55c6baefedb8]: 2 OK Capability completed.S[0x55c6baefedb8]: * ID ("name" 
"Dovecot")S[0x55c6baefedb8]: 3 OK ID completed.S[0x55c6baefedb8]: * NAMESPACE 
(("" "/")) (("shared/DOMAIN/" "/")) (("Public/" "/"))S[0x55c6baefedb8]: 4 OK 
Namespace completed.S[0x55c6baefedb8]: * LIST (\Noselect) "/" 
""S[0x55c6baefedb8]: 5 OK List completed.S[0x55c6baefedb8]: 6 NO Mailbox 
doesn't exist: (null)S[0x55c6baefedb8]: * BYE Logging out[And Session Stops] 
And this is a session with a working Activesync installation (sogo 
4.0.1.20180806-1.el7.centos on CentOS 7.5) S[0x55c14c282830]: 2 OK Capability 
completed.S[0x55c14c282830]: * ID ("name" "Dovecot")S[0x55c14c282830]: 3 OK ID 
completed.S[0x55c14c282830]: * LIST (\Noselect) "/" ""S[0x55c14c282830]: 4 OK 
List completed.S[0x55c14c282830]: * LIST (\HasNoChildren \Trash) "/" 
TrashS[0x55c14c282830]: * LIST (\HasNoChildren \Sent) "/" 
SentS[0x55c14c282830]: * LIST (\HasNoChildren \Drafts) "/" 
DraftsS[0x55c14c282830]: * LIST (\HasNoChildren \Archive) "/" 
ArchiveS[0x55c14c282830]: * LIST (\Noselect \HasNoChildren) "/" 
PublicS[0x55c14c282830]: * LIST (\HasNoChildren) "/" INBOXS[0x55c14c282830]: 5 
OK List completed.S[0x55c14c282830]: * NAMESPACE (("" "/")) (("shared/DOMAIN/" 
"/")) (("Public/" "/"))S[0x55c14c282830]: 6 OK Namespace 
completed.S[0x55c14c282830]: 7 OK List completed.[And Search goes on] Since my 
sogo server are dedicated vm, could I solve my problem upgrading my 
installation to CentOS 7.5? Cheers!  Il giorno ven 16 nov 2018 alle ore 12:06 
Thomas Führer <[email protected]> ha scritto:Hi Riccardo,
Can you  search mails via the WebUI?
If there is no obvious difference between the environments you could set
ImapDebugEnabled = YES to see the IMAP commands sent and their results.
Cheers,
Thomas


Am Donnerstag, November 15, 2018 14:44 CET, "Riccardo Bicelli" 
([email protected]) <[email protected]> schrieb:
 With sogo-tool everything seems ok. On another system,same version, search is 
working fine. Are there settings related to dovecot that I can play with? 
Cheers   Il giorno mar 13 nov 2018 alle ore 08:16 "Thomas Fuehrer" 
<[email protected]> ha scritto:
Hi Riccardo,
attached is a patch for the inline image problem.
 
I don’t think that "Mailbox doesn't exist: (null)" is causing a problem, but 
you can investigate with sogo-tool:
 
       sogo-tool -v manage-eas listdevices janedoe
       sogo-tool -v manage-eas listfolders janedoe androidc316986417
 
 
Cheers,
Thomas
 
Von: [email protected] <[email protected]> Im Auftrag von Riccardo 
Bicelli
Gesendet: Montag, 12. November 2018 10:19
An: [email protected]
Betreff: Re: [SOGo] ActiveSync: Search no longer shows more messages than "Sync 
Period" and inline images are not displayed
 
Hi Thomas
Yes, I can test patches and I will be glad to try it.
 
With SOGoEASDebugEnabled = YES In the logs I have:
 
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" 
"http://www.microsoft.com/";>
<Search xmlns="Search:">
 <Store>
  <Name>Mailbox</Name>
  <Query>
   <And>
    <Class xmlns="AirSync:">Email</Class>
    <CollectionId xmlns="AirSync:">0</CollectionId>
    <FreeText>pierfau</FreeText>
   </And>
  </Query>
  <Options>
   <BodyPreference xmlns="AirSyncBase:">
    <Type>2</Type>
    <TruncationSize>1048576</TruncationSize>
   </BodyPreference>
   <RightsManagementSupport 
xmlns="RightsManagement:">1</RightsManagementSupport>
   <RebuildResults/>
   <DeepTraversal/>
   <Range>0-49</Range>
  </Options>
 </Store>
</Search>
 
Nov 12 10:06:30 sogod [25771]: [ERROR] <0x0x55ec61d7b458[NGImap4Connection]> 
could not select URL: imaps://[REMOVED FOR PRIVACY PURPOSE]/%28null%29/: 
{RawResponse = "{ResponseResult = {description = \"Mailbox doesn't exist: 
(null)\"; result = no; tagId = 6; }; }"; reason = "Mailbox doesn't exist: 
(null)"; result = 0; }
Nov 12 10:06:30 sogod [25771]: <0x0x55ec620240a8[SOGoActiveSyncDispatcher]> EAS 
- response for device 9EFD993C7C1E8054: <?xml version="1.0"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" 
"http://www.microsoft.com/";>
<Search xmlns="Search:">
 <Status>1</Status>
 <Response>
  <Store>
   <Status>1</Status>
   <Range>0-0</Range>
   <Total>0</Total>
  </Store>
 </Response>
</Search>
 
I tested search in another another system and it works.
Could it be the Mailbox doesn't exist: (null) part in the log?
 
 
Il giorno ven 9 nov 2018, 15:41 Thomas Führer <[email protected]> ha scritto:
Hi Riccardo,
you could test the search with SOGoEASDebugEnabled = YES . This should give you 
more details in sogo.log when you search for mail messages on your phone.
Search for "<Search xmlns="Search:"> ..." in sogo.log.

Regarding the problem with inline images ...
Are you in the possition to test a patch? Do you compile from source?
I could send you a patch which should improve the handling of inline images. It 
would be great if you could help to test the patch.

Cheers,
Thomas

Am Mittwoch, November 07, 2018 08:44 CET, "Riccardo Bicelli" 
([email protected]) <[email protected]> schrieb:
 
Hello,
I'm aware that Activesync on mobile devices  synchronizes 1 month max of 
messages. But I remember that some time ago, when a I did a search, it returned 
older messages also.
Am I remembering wrong? Is annoying for mobile users not haveing the ability to 
access old messages.
 
I'm also facing a problem with Outlook for Android/iOS, gmail app and apple 
mail: when a message has inline images, instead of image a placeholder is 
displayed. If the image is attached it is ok to download and display it.
 
Cheers,
Riccardo
 
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