Hi,

> Am 20.11.2018 um 20:54 schrieb Ludovic Marcotte (lmarco...@inverse.ca) 
> <users@sogo.nu>:
> 
> On 2018-11-20 5:10 AM, Götz Reinicke (goetz.reini...@filmakademie.de 
> <mailto:goetz.reini...@filmakademie.de>) wrote:
>> 
>> Checking the sogo log I can currently only see the old friend „No child 
>> available to handle incoming request!“ … but no other clues.
> When you see this, try to attach to the process using gdb (so "gdb -p 
> PID_OF_THE_PROCESS") and produce a stacktrace (by typing "bt"). Quit gdb 
> after and send us the stacktrace. It'll tell us where it's stuck. Install 
> SOPE/SOGo/GNUstep debugging symbols before doing that. See 
> https://sogo.nu/support/faq/how-do-i-debug-sogo.html 
> <https://sogo.nu/support/faq/how-do-i-debug-sogo.html> for all nice details.

I’ll try to have a closer look ASAP.

>> 
>> That error shows up from time to time and than all sogod processes are using 
>> from 40 to 100% of cpu  …. 
>> 
>> My PREFORK is at 12, the server is a 12 GB 4 CPU VM. MySQL and Dovecot are 
>> on different VMs.
> My wild guess based on the symptoms you mention is your IMAP server is 
> running out of available connections. Or, you have EAS clients consuming all 
> sogod workers.

Hm, I’ll check the IMAP server too. 

As I currently don’t know how might use Active Sync (EAS), is there a easy way 
to see the clients in SOGo logs ?

        Thx. Götz



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