Hi,
I have some problem one of my email box. (I'm using iredmail with sogo).
ubuntu 16.04
sogo:amd64 4.0.8.20190909-1
sogo-activesync 4.0.8.20190909-1
I have a strange problem with one of client mailbox. couple days ago
outlook doesn't want to sync his email.
Via Iphone working good. Via imap working good. Via SOGo web working good.
I'v try to delete and recreate account in outlook (2016,2013, 2
different language ). Inital connection seems to be ok. (green pipe checked)
But after that when it want to download messages and folders waiting for
1 min and !no connection on the status bar.
I've check sogo log files on debug mode and I see this:
2019-09-10 18:44:30.297 sogod[29403] EXCEPTION: <NSException:
0x55a23ec4c280> NAME:NSInvalidArgumentException REASON:Tried to add nil
value for key 'displayName' to dictionary INFO:{}
Sep 10 18:44:30 sogod [29403]: 213.x.x.x "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=xxxx.y...@domain.com&DeviceId=5600F579B7FD4831AAD1B30EA0DF2561&DeviceType=WindowsOutlook15
HTTP/1.1" 501 0/13 0.578 - - 0
And same line in apache log file:
POST
/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=xxxx.y...@domain.com&DeviceId=5600F579B7FD4831AAD1B30EA0DF2561&DeviceType=WindowsOutlook15
HTTP/1.1" 501 370 "-" "Outlook/15.0 (15.0.5125.1000; MSI; x64)
Another strange thing. Same machine with another account working properly.
POST
/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=zzzzz.o...@domain.com&DeviceId=9FE35E0F8C3247CAB98871A2150CEE44&DeviceType=WindowsOutlook15
HTTP/1.1" 200 4032 "-" "Outlook/15.0 (15.0.5125.1000; MSI; x64)
I've chage from apache to nginx for test but not helped.
Another thing: a random time later some messages appeard suddenly but
soon just dissapeard.
I have 30 user:
PREFORK=100
sogo conf:
WOPort = 127.0.0.1:20000;
WOWorkersCount = 100;
SOGoMaximumPingInterval = 3540;
SOGoMaximumSyncInterval = 3540;
SOGoInternalSyncInterval = 30;
WOWatchDogRequestTimeout = 60;
SOGoMaximumSyncWindowSize = 100;
SOGoMaximumSyncResponseSize = 2048;
SxVMemLimit = 1024;
SOGoLanguage = English;
SOGoLoginModule = Mail;
SOGoForceExternalLoginWithEmail = YES;
SOGoMailCustomFromEnabled = YES;
SOGoEnableEMailAlarms = YES;
SOGoSMTPServer = 127.0.0.1;
SOGoMailingMechanism = smtp;
SOGoSieveScriptsEnabled = YES;
SOGoVacationEnabled = YES;
SOGoForwardEnabled = YES;
SOGoSieveFolderEncoding = UTF-8;
SOGoMemcachedHost = 127.0.0.1;
SOGoTimeZone = "America/New_York";
SOGoFirstDayOfWeek = 1;
SOGoRefreshViewCheck = every_5_minutes;
SOGoMailReplyPlacement = below;
SOGoAppointmentSendEMailNotifications = YES;
SOGoFoldersSendEMailNotifications = YES;
SOGoACLsSendEMailNotifications = YES;
SOGoPasswordChangeEnabled = YES;
SOGoUserSources = (
{
type = sql;
id = users;
canAuthenticate = YES;
userPasswordAlgorithm = ssha512;
prependPasswordScheme = YES;
isAddressBook = YES;
displayName = "Domain Address Book";
SOGoEnableDomainBasedUID = YES;
DomainFieldName = "domain";
},
);
What can I do next?
Thank You!
Szabolcs Balla
--
users@sogo.nu
https://inverse.ca/sogo/lists
