Am 11.05.20 um 11:12 schrieb mj ([email protected]):
> Hi,
> 
> We received some feedback of our users on sogo V4 (4.3.1) that we
> recently deployed.
> 
> This mail is not to complain, but just to see if someone here has
> encountered these things as well, and perhaps someone has tips or
> suggestions for us..?
> 
> - After forwarding an email, the standard focus is no longer in the "To"
> area, but in the bodytext field. This is different than v2 and
> thunderbird. The users say they prefer the focus in the "To" field. But
> perhaps there is a good reason for it?
> 

I don't know.
It never bothered me, and I did not get complaints about it.
As it bothers your users, you should open a bug report for it.

> - We received feedback from some users about the post-login white-screen
> delay before the actual Mail component fills the browserscreen. The
> Address Book opens immediately, Calendar has a one-sec blank-screen
> delay, but the Mail windows can take up to 4-5 secs to open. (seems to
> depend on the mailbox size)
> 

It depends on the number of emails in that INBOX and the JavaScript
performance of the used browser.
In V2 sorting of emails was done on the server.
In V4 sorting is done in the browser.
That can take some time on slower machines.
I have heard about some user waiting for up to 10 seconds, and read on
this list I think about one having a delay of 20 seconds.

> - We have some Grammarly users at the institute, and the Grammarly
> browser extensions severly impacts mail composition speed. (they have to
> stop typing, waiting for the characters to appear on screen) Turning the
> browser extension off solves this.
> 

Sorry, don't know this extension.
I suspect it also heavily uses JavaScript.

> - Firefox keeps asking if we want to add webmail.company.com as an
> application for mailto links. You can click it away, but it re-appears
> each time you change back to the Mail module or login again.
> 

Yep, it only vanishes, after you added it as mailto application.

> - Mails occasionally have tags like "junk" or "nonjunk". Looking at the
> message source, we have no idea where these tags come from.
> 

Those are set by the IMAP server, not by SOGo.


Kind regards,
Christian Mack

-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung und Lehre
78457 Konstanz
+49 7531 88-4416

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