Thanks Christian Mack! 


De: "users" <[email protected]> 
Para: "users" <[email protected]> 
Enviados: Miércoles, 13 de Mayo 2020 8:32:03 
Asunto: Re: [SOGo] the socket was shutdown 

Am 13.05.20 um 00:15 schrieb Jose David Bravo A 
([email protected]): 
> Hi guys, 
> 
> Do you have any idea why is it happening? and when it refers that "the socket 
> was shutdown", what socket is it? a socket connection between SOGo and SMTP 
> server? IMAP server? 
> 
> This is the log: 
> 
> May 12 16:30:23 sogod [28474]: [ERROR] <0x0x55b9d2c53060[WOHttpTransaction]> 
> client disconnected during delivery of response for 
> <WORequest[0x0x55b9d2cf2720]: method=POST 
> uri=/SOGo/so/[email protected]/Mail/0/folderSent/expunge app=SOGo rqKey=so 
> [email protected]/Mail/0/folderSent/expunge> (len=61): the socket was 
> shutdown 
> 
> Thanks for your help, [ http://www.colombiahosting.com/ ] 
> 

This error means, that SOGo could not send the answer to his request 
back to the user. 
The last request was an expunge operation on IMAP folder "Sent". 
The socket it mentions is the one between sogo worker and HTTP proxy 
(either apache2 or nginx), which is the way for SOGo to correspond with 
the user. 

This usually means, that the user closed his browser or his device 
changed WLAN accesspoints, or switched to or from mobile connection. 


Kind regards, 
Christian Mack 

-- 
Christian Mack 
Universität Konstanz 
Kommunikations-, Informations-, Medienzentrum (KIM) 
Abteilung IT-Dienste Forschung und Lehre 
78457 Konstanz 
+49 7531 88-4416 
-- 
[email protected]
https://inverse.ca/sogo/lists

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