Hi, thanks for your quick response!

ls -al sogo*
total 52
drwxr-x---   2 root sogo  4096 Jan 20 13:46 .
drwxr-xr-x 113 root root 12288 Jan 21 06:04 ..
-r--------   1 sogo sogo    65 Dec 29  2020 sieve.cred
-rw-r-----   1 root sogo 15838 Dec 29  2020 sogo.conf
-rw-r-----   1 root root  5133 Dec 29  2020 sogo.conf.2020.12.29.20.44.07
-rw-r-----   1 root sogo  5132 Jan 20 01:35 sogo.conf.dpkg-dist

looked like it could be a problem, so I changed ownership to sogo.

Still getting this:

 sogod: 2022-01-24 17:44:20.960 sogod[2105681:2105681] unable to get status
of descriptor 2 - Bad file descriptor

When upgrading sogo, I also upgraded sope:

apt list --installed |grep -i "sogo\|sope"

WARNING: apt does not have a stable CLI interface. Use with caution in
scripts.

libsope-appserver4.9/unknown,now 4.9.r1664.20220119 amd64
[installed,automatic]
libsope-core4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-gdl1-4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-ldap4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-mime4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-xml4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
sogo-activesync/now 5.5.0.20220120-1 amd64 [installed,upgradable to:
5.5.0.20220121-1]
sogo/now 5.5.0.20220120-1 amd64 [installed,upgradable to: 5.5.0.20220121-1]
sope4.9-gdl1-mysql/unknown,now 4.9.r1664.20220119 amd64 [installed]
sope4.9-libxmlsaxdriver/unknown,now 4.9.r1664.20220119 amd64
[installed,automatic]

I went ahead and ran this command again:

apt-get install --only-upgrade 'sogo*' '*sope*'

and now I'm here:


WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

libsope-appserver4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-core4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-gdl1-4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-ldap4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-mime4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
libsope-xml4.9/unknown,now 4.9.r1664.20220119 amd64 [installed,automatic]
sogo-activesync/unknown,now 5.5.0.20220124-1 amd64 [installed]
sogo/unknown,now 5.5.0.20220124-1 amd64 [installed]
sope4.9-gdl1-mysql/unknown,now 4.9.r1664.20220119 amd64 [installed]
sope4.9-libxmlsaxdriver/unknown,now 4.9.r1664.20220119 amd64
[installed,automatic]

Still no joy, but thanks so much for your assistance so far!


On Fri, Jan 21, 2022 at 5:31 AM Christian Mack <users@sogo.nu> wrote:

> Hello
>
> Did the permissions on /etc/sogo change?
> Do you have another service using the SOGo port 20000 ?
> What do you get when stopping sogo service?
>
> To which version did you upgrade?
> Did you also upgrade sope?
>
>
> Kind regards,
> Christian Mack
>
> Those ActiveSync messages are harmless just for info.
>
> Am 20.01.22 um 20:34 schrieb FF (fusionf...@gmail.com):
> > I've verified that /var/run/sogo/sogo.pid is writable by user sogo.
> > I've verified /var/log/sogo/sogo.log is permissioned for syslog.
> >
> > I get no entries in sogo.log and systemctl says sogod starts and exits
> > clearly.
> >
> > Don't know what file its looking for so I can't figure out how to fix it.
> > I've tried upgrading the package which worked, but didn't fix the
> > underlying issue. It must be super easy and obvious, but i don't know
> what
> > to look at.
> >
> > It was working until about 24 hours ago and no system level changes were
> > made since then. the last entries in the log were watchdog errors about
> > processes:
> >
> > Jan 18 03:04:51 sogod [1884]: [WARN] <0x0x557d83e4c8b0[WOWatchDogChild]>
> > pid 2326435 has been hanging in the same request for 2 minutes
> > Jan 18 03:04:53 sogod [2326435]:
> > <0x0x557d8445ba70[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while
> > detecting changes for user dee...@fifty50official.com in Ping...
> > Jan 18 03:05:23 sogod [2326435]:
> > <0x0x557d8445ba70[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while
> > detecting changes for user dee...@fifty50official.com in Ping...
> > Jan 18 03:05:51 sogod [1884]: [WARN] <0x0x557d83e4c8b0[WOWatchDogChild]>
> > pid 2326435 has been hanging iroot@truncheon:/var/log/sogo
> >
> > which I don't think are particularly serious, but I don't know.
> >
> > Thanks in advance!
> >
>
>
> --
> Christian Mack
> Universität Konstanz
> Kommunikations-, Informations-, Medienzentrum (KIM)
> Abteilung IT-Dienste Forschung und Lehre
> 78457 Konstanz
> +49 7531 88-4416
>
>

-- 
FF
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