Hello

Am 20.11.24 um 19:04 schrieb Николай (orlo...@gmail.com):
I have this error

ERROR] <0x0x633015fa9930[WOHttpTransaction]> client disconnected during
delivery of response for <WORequest[0x0x633015ff0ce0]: method=POST
uri=/SOGo/Microsoft-Server-ActiveSync?User=ci...@advocatorb.ru&DeviceId=BOJR2Q68M57T9E1FRSA7T02B24&DeviceType=iPhone&Cmd=Ping
app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)> (len=13): the socket
was shutdown

I use iredmail 1.7.1 and latest today sogo update.

Push work 5 minutes after I close mail.app. then notifications do not pop up,
emails doesn't receive

As you are using ActiveSync it needs a long lasting connection from your iPhone to SOGo.
This could be as much as one hour (60 minutes or 3600 seconds).

First check if your ActiveSync connections can last log enough in SOGo: SOGoMaximumSyncInterval and SOGoMaximumPingInterval < WOWatchDogRequestTimeout

Then check if your proxy has a long enough timeout set.
For Apache it is the timeout parameter in seconds:
ProxyPass /Microsoft-Server-ActiveSync \
        http://127.0.0.1:20000/SOGo/Microsoft-Server-ActiveSync \
        retry=60 connectiontimeout=5 timeout=360

Then check if your OS supports such a long timeout on network connections.

Then check if your firewalls allow such long connections to your proxy.
If your proxy is on another server than SOGo, also check all firewalls between those.

If that is all OK, check that your mail client on your iPhone does not stop working aka energy safe mode.


Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416

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