Hello,

Thanks for the details !

Our users only saw it on some emails when forwarding them.
The draft workaround is also working on our side.

Regards,
Pierre

Le 08/07/2026 à 08:34, "Juergen Breitlow" ([email protected]) a écrit :

Hi,

It happens only for relpies but seems to be linked to formatting.

If I close the reply draft and open it it the draft folder everything is fine. So my workarround is

 1. reply and save as draft.
 2. open draft and edit.

Best regards

Jürgen



Am Dienstag, Juli 07, 2026 17:04 CEST, schrieb "dev" ([email protected]) <[email protected]>:

Hello,

Thanks Jurgen ! Is the behavior you're seeing is like the bug linked by Cédric (https://bugs.sogo.nu/view.php?id=6209) ? For us it completely seems like the same issue.

Le 07/07/2026 à 15:42, "Juergen Breitlow" ([email protected]) a écrit :

Hi everybody,

I can see the empty forward problem as well. Running Mailcow/Sogo with 5.12.5.

Best regards

Jürgen

Am Montag, Juli 06, 2026 13:52 CEST, schrieb "Christian Mack" ([email protected]) <[email protected]>:

Hello

Please open a bug report at
https://sogo.nu/bugs

As development of SOGo 6 is currently prioritised, there will probably
no fix in the near future.
With a bug report, this will not get lost.


Kind regards,
Christian Mack

Am 29.06.26 um 11:06 schrieb dev ([email protected]):
> Hello,
>
> We are using SOGo 5.12 on a custom MailCow instance. For some emails, we
> are having troubles when forwarding them from the inbox or draft
> folders : after clicking on the forward button, when the modal opens up, > we only see original message header but no content. When opening source
> we can see the original message is there actually...
>
> Here is a screenshot :
>
> Image
>
>
> If sending the message as is, the message can be seen with no issue
> (original message header + original message content) by the recipient
> even in the same SOGo instance.
>
> The problem never appears when forwarding from the sent folder.
>
>
> We first created an issue on MailCow's GitHub repository : https://
> github.com/mailcow/mailcow-dockerized/issues/7279
> We also searched in this mailing list archive but couldn't find a
> similar problem.
>
> We also tested up to SOGo 5.12.8 and problem is still here.
>
>
> There is surely something triggering the behavior in the email affected
> but we couldn't find what...
>
>
> Does someone saw something similar ? Has anyone would have idea on what
> to look ?
>
> Thanks
>

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416






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