Hello,

I'm following up on my report from July 20 regarding SOGo 5.12.9-1 on mailcow.

Unfortunately, the previously suggested workaround of saving the reply/forward as a draft and reopening it does *not* solve the issue for us.

The two main problems are still consistently reproducible:

1.

   *Reply / Reply All:* the original message is not quoted. Instead,
   SOGo inserts:

   (null)

2.

   *Forward:* the original message body is completely missing from the
   composer. Attachments are forwarded correctly, but the actual email
   content is not included.

We are running:

 *

   mailcow Mooly 2026 Revision A

 *

   SOGo 5.12.9-1 (|ghcr.io/mailcow/sogo:5.12.9-1|)

I would also be happy to open proper bug reports for these issues, but my account on bugs.sogo.nu currently appears to have read-only access and does not allow me to create an issue.

Could someone from the SOGo team please advise:

1.

   Are the Reply/Reply All |(null)| and missing Forward body known issues?

2.

   Are they already tracked in the bug tracker because from my research
   i couldn't find them?

These issues currently make Reply/Reply All and Forward unreliable for our users, so I would be happy to provide any logs, browser console output, network requests, or test messages needed to reproduce them.

Thank you,
Dimos



On 7/9/2026 3:40 PM, Dimos Vamvourellis YAW wrote:
Hello, we are using sogo-mailcow (ghcr.io/mailcow/sogo:5.12.9-1).

We are facing three different issues, but because i only have view access in the bug forum i cannot post them.

1. I found the same issue reported on another email (msg34617), but the solution doesn't work for us.

Whenever we try to forward, the whole email content is missing.

2. Whenever we try to reply/reply all, in the content we only see (null)
Im attaching a .eml example.

3. On some emails from specific users, the viewer doesnt show the content correctly
"KáëçóðÝñá óáò, Åõ÷áñéóôïýìå ðïëý ãéá ôçí áðïäï÷Þ óáò"
Please let me know how i can privately share a .eml example.
A temporary solution is to select "convert to event" and in the new popup you can read the text correctly.

Please let me know if you need more details.
Best, Dimos

Reply via email to