On Thu, April 14, 2005 12:04 pm, Gray, Richard said: [snip] > When we've had to deal with this, I tend to write to write a short email > demonstrating the effectiveness of the tool (produce some statistics on > spam stopped) and point out that there is no way to achieve a 100% > efficiency.
Or just switch off SA scanning of that customer's mail for a day or so, that should give them an idea of how effective it is... ;-) Craig.
