On Fri, 2 Dec 2005, Ralf Hildebrandt wrote:
* Kai Schaetzl <[EMAIL PROTECTED]>:
In order to keep our mail flowing to AOL members, I've signed up through
the AOL postmaster service to receive TOS reports. Basically, whenever
someone reports mail from our domains as spam, AOL forwards it to me.
Be careful about that. That's what they say. Actually, it seems they have
their own filters additionally and send you everything they *think* is
spam. I've been getting a lot of TOS reports which weren't spam and where I
was able to ask the recipient and they said "No, I didn't hit the button".
Yeah, I also get lots of crap that DEFINITELY not spam and that nobody
in his/her sane mind would declare as spam. But then nobody
in his/her sane mind would use AOL, either.
Yeah, I'm fairly certain after speaking with someone who routinely deals
directly with AOL's "postmaster" folks that these are all button pushes.
Never underestimate the stupidity of the average computer user. AOL does
not help matters by putting the "report as spam" button next to the
"delete" button in their mail client.
Charles
--
Ralf Hildebrandt (i.A. des IT-Zentrums) [EMAIL PROTECTED]
Charite - Universitätsmedizin Berlin Tel. +49 (0)30-450 570-155
Gemeinsame Einrichtung von FU- und HU-Berlin Fax. +49 (0)30-450 570-962
IT-Zentrum Standort CBF send no mail to [EMAIL PROTECTED]
