I don't do the learning thing. http://www.midcoast.com/help/email/spam.html is how we explain it to users.
On Wed, May 03, 2006 at 12:53:57PM -0400, Brent Kennedy wrote: > I am trying my best to explain to a non-technical person how spamassassin > works. The other issue I have is that I am trying to explain to them why > they need to drag mail to a public folder so the server can learn it as > spam. They say they are doing it but they get the message several times a > day.. Again.. I need to explain in laymans terms why they might get the same > message again a few more times until the server learns it. > > My best layman explanations are below, please critique them, as I am having > trouble making a layman understand. > > > Here is my explanation for how spamassassin works(laymans terms): > > 1. Email comes into the mail server from the internet > 2. Once the server has received the email, it then scans the email and > compares it to a list of rules. Every time a rule is matched, the server > adds points to the email. > 3. When the server completes the scan of the email, it takes the total > number of points assigned to that email and compares that point value with > the maximum allowed points. If the point value is over the maximum the > server marks the message as spam. > 4. if the server marks the email as spam, the email is forwarded to the > quarantine mailbox, if its marked as spam, the email is forwarded to the > intended recipient. > > > Here is my explanation for how spamassassin learns email as spam(laymans > terms): > > 1. Users receive the junk email > 2. The users who received the junk email drags and drops the email to the > spammail public folder in outlook > 3. Spamassassin connects to the internal email server and downloads the > email from the spammail public folder. > 4. After the email is downloaded, the mail is scanned, the different aspects > of the email are noted and point rules inside the spamassassin engine are > updated(raised) based on the number of instances a rule is found in emails > from the spammail public folder. > > > Any help would be appreciated(thanks). > > -Brent -- /* Jason Philbrook | Midcoast Internet Solutions - Internet Access, KB1IOJ | Hosting, and TCP-IP Networks for Midcoast Maine http://f64.nu/ | http://www.midcoast.com/ */