I have a reseller shared hosting account under WHM/Cpanel software. (In other words I’m not a systems admin) The Cpanel is a control panel for web hosting. The implementation includes Spamassassin (SA) From what I have seen on shared hosting, Cpanel is probably the most heavily used domain hosting control panel and consequently the way a large proportion of standard SA users obtain access to SA.

There seems to be some problems either in Cpanel or SA in the places where I have used it.

As implemented, the various parameters for SA can only be set from the Cpanel control panel. Only the administrator of the domain has access to this.

While the individual email users do get their own email control panel, it does not contain any ability to turn on and set up the SA parameters. Since each actual email user is likely to have a different email client which they may or may not want to integrate with SA and different needs in terms of spam elimination versus ensuring no email is inadvertently missed, the setup should be done by the email user, not the domain administrator.

Questions:
1) Is there some way for the server system administrator who is using WHM/CPanel to change the default configuration so that SA setup is on the Webmail control panel rather than the Cpanel interface? If so, what do I have to tell the system admin to do?

2) Assuming there is no easy way to do this, is the problem in the way cpanel is implemented or in the way SA is implemented.

3) I notice mention of the need to feed spam & ham to SA. The cpanel interface doesn't seem to have any interface for the email user to tell it what was identified as spam was ham or that what was specified as ham was in fact spam. Should there be such an interface or is there one already that I just haven't understood. With my Mozilla Mail client I keep telling it all the time what I believe is junk and what is not.

Thanks
Ken





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