Don Saklad wrote:
How do novice end users, neophytes examine things and determine what is the mail delivery agent ?...
They ask the system administrators.
as a general understanding of the particular system at hand.
For this they might have to read the documentation. Regards /Jonas -- Jonas Eckerman, FSDB & Fruktträdet http://whatever.frukt.org/ http://www.fsdb.org/ http://www.frukt.org/