In a lot of cases, that seems to boil down to "sending a legitimate
email to a recipient who once *asked* to be sent such email, who has
now forgotten they signed up in the first place". :(
There's not much a sender can do about that - particularly for
periodic emails of the type *many* companies send to customers (or
potential customers) who have signed up for these messages.
Not only can the sender not do anything about the reporting and
getting blacklisted, but the way spamcop sometimes (always?) lists the
host, they can't find out which of their senders was involved, and
thus have no hope of figuring out which of that sender's recipients is
responsible.
Kind of hard to solve a problem when you're just being told "something
is wrong" and _nothing_ more. Which is the case when a spamtrap was
involved.
Exactly the point I was trying to make earlier. As an ESP (email service
provider), we have a tough job in separating the wheat from the chaff.
When you have just under 10,000 customers and 12 IPs, it's a little
difficult to know who sent to a spamtrap when we aren't even given the
most basic information about a message.
--
Jason Faulkner
Systems Manager
Broadwick Corporation
(919) 459-2509
