On Fri, 30 Oct 2009, Kevin Gagel wrote:

What are you doing to SpamAssassin?
Post your configuration then perhaps someone can help you.

Dana may not have that information - saying "which our ISP uses" suggests SA is not under their control.

Dana:

Does your ISP bounce the messages back to you?

If so, are there any clues in the bounce as to why the messages are scoring so high? Or does it just say "rejected by SpamAssassin" with no details?

You really should be discussing this with your ISP's support desk or postmaster. There's little we can do without data that you're likely unable to provide. If your ISP has problems correcting the problem, then they can ask here for help and provide the technical details needed to troubleshoot the problem.

Something you could do is go to one of the various DNSBL websites and check whether your internet gateway's public IP address is listed. Your ISP may be doing something as simple as treating you as J. Random User
From The Internet rather than as one of their customers.

 --- Original message ---
 Subject: outlook 2007 "Test" email scores 30+

 Outlook 2007 for most of the clients under our domain are now having
 outgoing emails blocked by Spam Assassin, which our ISP uses. This
 started in late September (Outlook/MS update??). Simple Text emails
 with "hello" or "test" get scored over 30. If I switch the users over
 to "windows mail" vs. "Outlook" We have no problems but this is
 unacceptable, outlook is our standard. So the question is what is
 Outlook 2007 doing to the outbound mail to cause it to be scored so
 high with Spam Assassin. We are ready to move our mail accounts to a
 different i...@!@ Any help is appreciated.

--
 John Hardin KA7OHZ                    http://www.impsec.org/~jhardin/
 jhar...@impsec.org    FALaholic #11174     pgpk -a jhar...@impsec.org
 key: 0xB8732E79 -- 2D8C 34F4 6411 F507 136C  AF76 D822 E6E6 B873 2E79
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