OK All,
Please let me know if anyone has seen this one before.
We have SA configured to insert "*****SPAM***** in the
beginning of the subject lines of spams before sending them on to
customers, then mail the message as an attachment to the user
along with the SA report as to why it's spam.
Lately I've seen a new trick the spammers are using.
They are putting characters in the subject line that
are not text characters - I don't know what they are,
I haven't looked into this closely yet. Our SA installation
is correctly tagging this as spam and sending it forward
to the user.
The problem is the mail client program, specifically
Thunderbird. There must be a bug in T-bird that is tickled
by these non-text characters because although the Subject
line exists with ***SPAM*** in it if I look at the actual
message in the mailbox with an editor, T-bird displays
the subject line as a BLANK subject. Of course, since the
Subject is blank then you don't see that it is SPAM and
you have to go to the bother of opening it before you see
the SA report that it's spam.
This has only happened to a few spams so far, and I want
to nip it in the bud.
Now, why don't I just write a rule in T-bird that trashes mail
that has a blank subject line, I hear you ask?
It's because we have a few moronic customers who seem to
think it's OK to send out e-mails with blank subject lines!!
It would be most useful if when SA was creating the subject
lines of the e-mails with the spams attached, that instead of
just blindly copying over the Subject line from the spam and
inserting the *****SPAM***** in front of the subject, that
SA stripped out all the non-text characters in the Subject
line.
Any suggestions appreciated! (even the smart-ass ones but
they have to be clever)
Thanks!
Ted
