Can anyone tell me where to find an explanation how the matching rules work ?

We got a mail that was not spam but got listed as spam, it was a reply on
one of our generated mails, now we want to prevent Mailwatch from blocking
it.

These are the matching Rules and the score it got :

Score Matching Rule                         Description 
0.00   HTML_MESSAGE                   HTML included in message 
1.26   HTML_TAG_BALANCE_BODY HTML has unbalanced "body" tags 
1.45   MSGID_MULTIPLE_AT            Message-ID contains multiple '@'
characters 
0.60   SPF_SOFTFAIL                      SPF: sender does not match SPF
record (softfail) 
2.00   TRACKER_ID                         Incorporates a tracking ID number 

But what do they mean, what does "HTML has unbalanced "body" tags " mean for
example ?
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