Thank you all for your quick responses and suggestions. I went ahead and adjusted the threshold from 3.00 to 5.00. I'll continue to monitor how the server is reacting to spam as we move forward.
Thanks again for your help. -Brendan Brendan Murtagh wrote: > > Hello, > > Many of our employees have BlackBerry devices as well as iPhones, Droids, > etc. However, the only device that is getting flagged as spam by > SpamAssassin is BlackBerry. It doesn't matter if a new email is composed > or its a reply. As long as its being sent from the device, it's being > tagged with some of the tests listed below. The emails are arriving, > however they are being delivered into the Spam folder and not the Inbox > due to our mail server settings which append to the Subject line the spam > score and move it to the Spam folder for email scored 3.0+ > > X-spam-flag: YES > X-spam-status: Yes, hits=3.01 required=3.00 > tests=HTML_MESSAGE=0.00,RATWARE_RCVD_BONUS_SPC=1.00,VOWEL_URI_5=1.00,NO_RDNS2=0.01,MR_DIFF_MID=1.00 > version=3.2.5 > X-spam-level: *** > X-spam-checker-version: SpamAssassin 3.2.5 (1.1) > > We are running SpamAssassin 3.2.5 (1.1) with IceWarp Mail Server and > currently the following are whitelisted within IceWarp: > > *.bis.na.blackberry.com > *.blackberry.com > *.blackberry.net > @bis.na.blackberry.com > > Any advice would be greatly appreciated. Thanks! > > Sincerely, > > Brendan > > > > Brendan Murtagh > IT Coordinator / Mail Server Manager > PHONE: (610) 874-5000 x2232 > FAX: (610) 874-5030 > > Power Home Remodeling Group > > http://www.powerhrg.com > > Window & Door Magazine's Dealer of the Year > Voted Best Place to Work by Philadelphia Inquirer > > Before you print this email, is it necessary? Think pwsgreen.com > > Confidentiality Notice: Please be advised that no quotes, agreements, or > understandings involving Power Windows and Siding, Inc., will be binding > unless and until codified in a written document signed by an officer of > the company. The information transmitted by this email is intended only > for the use of the addressee(s) and may contain confidential and/or > privileged information. Any interception, review, retransmission, > dissemination, or other use of, or taking any action upon this information > by persons or entities other than the intended recipient(s) is prohibited > by law and may subject them to criminal or civil liability. If you have > received this communication in error, please contact us immediately at > (610) 874-5000 and delete the message from any computer or other storage > system. > -- View this message in context: http://old.nabble.com/BlackBerry-Email-Being-Blocked-by-SpamAssassin-tp30665108p30665900.html Sent from the SpamAssassin - Users mailing list archive at Nabble.com.