On Wed, 23 Nov 2011 15:30:08 -0300
Christian Grunfeld <christian.grunf...@gmail.com> wrote:

> > Well, if I have to do *that*, I might as well not do any filtering
> > at all. The whole purpose of anti-spam software is to shield me
> > from spam.

> Not 100% correct. Now I always check spam folder, dont you?

I do have a quarantine.  However, some of my spam doesn't even go
into the quarantine.  It just gets outright rejected without my seeing it.

We do have thousands of end-users on our hosted system, and I can tell
you this: About 90% of them *never* check their quarantine.  If you're
not a technical person, it's not a priority.

> Do you advise your people not to check spam folders? Are you 100% sure
> that machines can sort 100% efectively what is spam and what is not?

I'm confident enough in our system's abilities to trust it to auto-reject
a good percentage of my spam.  Let me see...  I have 1316 rejected messages
in my recent history.  831 were auto-rejected.  So more than 63%.

We auto-reject with a 5xx SMTP failure code, so in the unlikely event
of a FP, the sender will know about it.

[...]

> > Which sender?  The envelope sender?  The From: header sender?  The
> > Reply-To: sender?  Or the Sender: sender?

> well the From: header is what users see and trust. They do not know
> about any other sender information

A user who replies to a message with a Reply-To: header won't reply to
the From: address.  So users will need education and this is a
non-starter.

Regards,

David.

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