Running SA 3.4.0 from April 1st, 2013. I'm seeing an issue where obvious spam is reporting as whitelisted from SA for some users. We do not have per-user whitelisting, so it seems AWL as for some unknown and bizarre reason, decided to whitelist this spam. The *same* emails for me get marked as spam correctly.
Example scoring: X-Spam-Flag: NO X-Spam-Score: 0 X-Spam-Level: X-Spam-Status: No, score=9.734 tagged_above=-10 required=3 WHITELISTED tests=[BAYES_99=3.5, FSL_HELO_BARE_IP_1=2.347, FSL_HELO_BARE_IP_2=1.738, LONG_TERM_PRICE=0.001, RCVD_NUMERIC_HELO=1.164, RDNS_DYNAMIC=0.982, TVD_RCVD_IP=0.001, TVD_RCVD_IP4=0.001] autolearn=no No matter how much I feed these emails to SA for training as spam, the user continues to have them show up whitelisted. I know I can disable AWL, but is there any way to clear specific bits out of AWL so anything valid it has picked up doesn't get lost? Thanks, Quanah -- Quanah Gibson-Mount Lead Engineer Zimbra, Inc -------------------- Zimbra :: the leader in open source messaging and collaboration