Hi, >> How about just cvent.com? I've uploaded the headers from one FP here: >> http://pastebin.com/UDuDcp4F > > How would another RBL handle a company that I have personally received > evidence of spamming even if it causes FPs?
Apparently none of the other RBLs consider it spam. I've asked the list a few times before about similar companies, such as verticalresponse.com, which are also mass e-marketers, and I doubt very much whether all recipients have signed up for their "newsletters" or "webinars". There wasn't really any consensus on the list for this sender either. I've left them off my blacklist for now, despite seeing messages pertaining to "hair care" and gutter cleaning from their customers. They're also not on any public blocklists. >> Somehow I forgot this was your RBL. How many entries are on it? > > Approximately 1700 for the past 30 days. How many of those are now on the dbl or zen? > I agree it has collateral damage. You can explain to them that the emails > can be found marked as spam because the company running the events are > spammers is my main response. And searching more about cvent.com just makes > me question their practices and others (such as > http://www.pissedconsumer.com/reviews-by-company/cvent.html) have confirmed > what I have seen which is harvesting of Whois data and spamming it. Yeah, I saw that too. Their response to me would be to figure out a way to only let their legitimate stuff through. I could probably also make some noise to get a contact there through my customer, but it would probably only lead to lip service. I'd never be able to get them to switch providers, and as we've seen with verticalresponse, the alternatives have issues too. >> With a poison pill attitude towards them, wouldn't it just be better >> to reject them outright? > > I don't use any RBLs for rejection, only for scoring. I just figured that since it's immediately being dropped, perhaps sending them a bounce would help to control the number you receive from them, if not just firewall their block outright. > The RBL is built out of a manually-reviewed corpora of complaints that I > cull together from users. The scores reflect that it's seen and approved as > being consistent with a spammer. And cvent.com isn't a FP because I've > personally review the corpora entry and it's not only scraped, they also That's because you don't do business with them, so anything received is unsolicited. In my case, corporate communications are actually being blocked. I'm going to keep a closer eye on them, and manually inspect more of their mail to figure out what to do next. Thanks, Alex
