I'll try to supply as possible so that we don't have to go back and forth.  
Directory Structure 
(all seems to be correct, based on unpacking and deploying server to C:\)

C:\apache-tomcat-5.5.15

 - web.xml is in C:\apache-tomcat-5.5.15\conf\web.xml

 - servlet-ssi.jar is in C:\apache-tomcat-5.5.15\servlets\lib\servlets-ssi.jar 
(renamed)
 
 All of my test JSPs and Servlets are in C:\apache-tomcat-5.5.15\webapps\ and 
they seem to run fine from there.  
 ..\jsp-examples
 ..\servlets-examples
 I've set up a "testdir" directory under ROOT.  
  
the web.xml is as follows:
<!-- 3/8 - taking comments out here to enable SSI servlet, also changing 
virtual to 1 for relative, replace  "-->" after /servlet> to restore back 
comments; tried the virtualWebappRelative value as "0" and "1" - same result; 
Not sure if  
  -->
     <servlet>
         <servlet-name>ssi</servlet-name>
         <servlet-class>
           org.apache.catalina.ssi.SSIServlet
         </servlet-class>
         <init-param>
           <param-name>buffered</param-name>
           <param-value>1</param-value>
         </init-param>
         <init-param>
           <param-name>debug</param-name>
           <param-value>1</param-value>
         </init-param>
         <init-param>
           <param-name>expires</param-name>
           <param-value>666</param-value>
         </init-param>
         <init-param>
           <param-name>isVirtualWebappRelative</param-name>
           <param-value>0</param-value>
         </init-param>
         <load-on-startup>4</load-on-startup>
     </servlet>
 
 
SERVER SIDE INCLUDES LIVE ON PUBLIC DOMAIN:
http://deborahpangle.com/dp/logo.shtml 
http://deborahpangle.com/dp/timedisplay.shtml    

CODE FOR LOGO.SHTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body>
<!--#include virtual="images/logo.gif"-->
</body>
</html>

CODE FOR TIME.SHTML
http://deborahpangle.com/dp/logo.shtml 
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd";>

<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Untitled Document</title>
</head>
<body>The Greenwich Mean Time is <!--#echo var="DATE_GMT"--> and I am so happy 
to be here.
</body>
</html>

ENVIRONMENT VARIABLES
I can run JSPs, applets, and servlets ok, I think these are ok.  

CLASSPATH variable is set with this value (the Servlets+JSP directory follows 
from Marty Hall's coreservlets training, but currently there're no servlets or 
JSPs in there.  
 
C:\Servlets+JSP;C:\apache-tomcat-5.5.15\common\lib\servlet-api.jar;C:\apache-tomcat.5.5.15\common\lib\jsp-api.jar

JAVA_HOME variable is 
C:\j2sdk1.4.2_11

JRE_HOME variable is
C:\Program Files\Java\jre.5.0_06



-lee

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